Douglas Collision Center

4.9 (1,196reviews)
98%
7820 US Hwy 98 North,  Lakeland,  FL  33809

In operation 33 years.

WE REPAIR ALL MAKES AND MODELS.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Genesis
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,196)

My Experience

Good communication and timely service provided.

Likely to Recommend

Repair Quality

Great job repairing my car!

Customer Service

Returned Clean

My Experience

The workmanship was perfect and the drop-off and pickup of the vehicle was smooth

Likely to Recommend

Repair Quality

Work was well done

Customer Service

Likely to Recommend

Repair Quality

Awesome staff

Customer Service

Returned Clean

Likely to Recommend

I know many people in Cypress Lakes like your work too. I recommend your business to everyone.

Repair Quality

I am so pleased with your work on my XT4. You did an excellent job plus so helpful & pleasant to work with! You get an A+!

Customer Service

Danny was wonderful to work with. Every one was pleasant & did my job quickly.

Likely to Recommend

Repair Quality

Job well done and ahead of time.

Customer Service

Kept me updated throughout.

Returned Clean

Likely to Recommend

We talk about you constantly and will always recommend you

Repair Quality

Always great service

Customer Service

Likely to Recommend

Repair Quality

Very congenial had my car back to me in no time and I’m very very happy. I would not go any other place with them.

Customer Service

Very very pleasant did not have to wait at all the minute I walked in the door. They called for my Rent-A-Car I couldn’t ask for anything else. Thank you.

Likely to Recommend

Repair Quality

Heidi and the crew at Douglas were so good to us. Updates, timing and excellent body work on our car.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Loved working with Douglas Collision. Heidi kept me up to date with progress of my repair. They even returned my rental car for me

Likely to Recommend

Very happy with the job

Repair Quality

Very satisfied with work and communication. Definitely would recommend this shop

Customer Service

Heidi kept me posted every step of the repair

Returned Clean

My Experience

Excellent service and couldn’t be happier with the results. My car is gorgeous once again

Likely to Recommend

Repair Quality

Customer Service

My Experience

Awesome customer service, Great work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Car looks great nice job. Also clean when picked up on Friday. Just waiting for muffler to arrive and schedule time for install.

Likely to Recommend

None

Repair Quality

Waiting for the muffler to come. Hopefully it will be in tomorrow.

Customer Service

None

Returned Clean

Likely to Recommend

Repair Quality

Great job would recommend them any time

Customer Service

Very friendly staff made me feel very comfortable

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

And to all my neighbors also

Repair Quality

While this was not a pleasant accident repair situation for us, Douglas collision entire staff was absolutely informative, outstanding, supportive and they did a perfect repair job! Highly recommend this business and staff 100%.

Customer Service

Super staff. 100% recommend everyone we dealt with!