Douglas Collision Center

4.9 (1,196reviews)
98%
7820 US Hwy 98 North,  Lakeland,  FL  33809

In operation 33 years.

WE REPAIR ALL MAKES AND MODELS.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Genesis
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,196)

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Returned Clean

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Kept us informed of progress and were easy to deal with

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Okay

Repair Quality

Good

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Good

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Repair Quality

Excellent and prompt service. Danny Woodhall was very courtious and easy to talk with. He explained everything they were doing. I would recomment them to anyone.

Customer Service

Returned Clean

My Experience

Excellent communications about the current state of repairs. Dealt with the insurance company effectively. Was able to drop my rental car with them saving me a trip. A mile down the road I stopped for gas and opened my hatchback (the major piece repaired) and a clip popped off and a piece of molding was loose. Took it back, repair guy apologized and had it popped back in in under 1 minute. Highly recommend these folks.

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My Experience

Awesome customer service

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Returned Clean

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Happy with all the work they did. Thank you

Repair Quality

They did an excellent job.

Customer Service

On time based on what was promised.

Returned Clean

My Experience

My choosing Douglas Collision was based on someone who said you went above and beyond. My experience with you and giving me timely updates allowed me to be able to be stress free during the repair process. Everyone in the office is very friendly and accommodating. Thank you for providing me with all the updates and I will not hesitate to refer anyone in need of repairs to your collision center.

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Very pleased with the work that was done.

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Customer service was excellent.

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Everyone I met were Professional and willing to go out of there way ! My vehicle came back Perfect !

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Could not ask for better Customer Service ! I will definitely recommend them.

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Returned Clean

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I've had to use Douglas in the past and I've never had an issue with any of the work that they've done

Customer Service

Heidi was my rep and she was always on top of everything and kept me abreast of what was going on with my car

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They were very professional and did a beautiful job. I will highly recommend them to the residents in my community.

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Returned Clean

My Experience

It was great that they kept me updated as to what was going on.

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Very happy with the customer service, communication, and the work was top notch!

Customer Service

Excellent