Douglas Collision Center

4.9 (1,198reviews)
98%
7820 US Hwy 98 North,  Lakeland,  FL  33809

In operation 33 years.

WE REPAIR ALL MAKES AND MODELS.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Genesis
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,198)

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Repair Quality

Customer Service

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Repair Quality

Very happy with the customer service, communication, and the work was top notch!

Customer Service

Excellent

Likely to Recommend

Repair Quality

They were very nice and courteous

Customer Service

Likely to Recommend

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Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Douglas did an amazing job putting together the damages on my car. Better than expected. Everyone was polite and respectful that I encountered. Thanks

Customer Service

Douglas did an amazing job putting together the damages on my car. Better than expected. Everyone was polite and respectful that I encountered. Thanks

My Experience

The repair work is excellent and the customer service was beyond my expectations. A special thank you to Heidi for being so understanding and caring. I will continue to recommend you whenever I can.

Likely to Recommend

Repair Quality

I was very pleased with Douglas’s service and the caring of their employees. They did a remarkable job on my car and kept me in the loop at all times. The car was done on the date and time promised. I would recommend them highly to anyone looking for bodywork.

Customer Service

Heidi took very good care of me and even offered me options when I was having to possibly deal with rental car issues

Likely to Recommend

Repair Quality

Customer Service

Staff at Douglas are absolutely AMAZING! Thank you Ms. Heidi for all your help!

Returned Clean

My Experience

Douglas collision was great to work with Heidi was wonderful. She always communicated with you on the progress of your car and they got my car done within a very reasonable time. Very happy but highly recommend them.

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Customer Service

Likely to Recommend

Repair Quality

Done in a timely matter and quality work

Customer Service

My Experience

Very easy process. The body work looks great like it never happened.

Likely to Recommend

I will use their services for sure, in the future. Will recommend them to everyone in need

Repair Quality

I am 100% satisfied by the quality of work and the fast return of my repared vehicle. It literally came out of the shop in like new condition.

Customer Service

Nice and friendly associates. They explained in details the work that needed to be done.

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Customer Service

Returned Clean

My Experience

Thank you

My Experience

Excellent!

Likely to Recommend

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Customer Service

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Repair Quality

Excellent job done very quick getting it done.

Customer Service

Returned Clean

My Experience

Everyone was great to work with. Kept me informed of the status of the repairs through completion.

Likely to Recommend

Repair Quality

Great experience with everyone at Douglas. Excellent work performed. Overall very happy with Douglas

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

We are very pleased

Customer Service

Danial kept us informed on the progress. He was professional and explained in layman’s terms so that we understood what was going on during the process of repairing our vehicle?

My Experience

My truck looks great and was returned to me clean ( which it was not when I dropped it off). And so far it is running great. Douglas Collision is a place that will do everything they can to satisfy the customer. Many thanks to the entire crew.

Likely to Recommend

⭐️⭐️⭐️⭐️⭐️

Repair Quality

⭐️⭐️⭐️⭐️⭐️ 5-Star Review I had an excellent experience with Douglas Collision. The team was professional, honest, and kept me updated throughout the entire process. The quality of their work is outstanding—my vehicle looks brand new again. They handled everything with care and made the whole repair process stress-free. I highly recommend Douglas Collision to anyone looking for reliable and top-quality service.

Customer Service

Returned Clean