Douglas Collision Center

4.9 (1,198reviews)
98%
7820 US Hwy 98 North,  Lakeland,  FL  33809

In operation 33 years.

WE REPAIR ALL MAKES AND MODELS.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Genesis
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,198)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Customer Service

Likely to Recommend

I have recommend them to friends

Repair Quality

The staff is amazing. I am very happy with the work they did on my car and the time involved. They were wonderful

Customer Service

They did an amazing job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Everything OK

Returned Clean

My Experience

Nice work. Thanks

Likely to Recommend

Repair Quality

Work looks great, an running better on start up.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Communication was outstanding. Heidi was a pleasure to work with. The repair work was perfect and bonus— not only the outside washed and shined, but interior cleaned also whole car felt like new. Really appreciated it.

Customer Service

Frequent text updates and Heidi was great

My Experience

They are great

Likely to Recommend

Repair Quality

Great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent body work...... this is my third vehicle that they have repaired and it has always been excellent!!!!!!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very satisfied with my collision auto repair, I was pleased with how the company kept me informed from start to finish about my repair with daily text and phone calls. They also went over abc beyond by cleaning the interior and exterior of the vehicle.

Likely to Recommend

Repair Quality

I would recommend Douglas to anyone. Very smooth and professional.

Customer Service

Returned Clean

Likely to Recommend

Always a recommendation

Repair Quality

I will not take my vehicle anywhere else!! Danny and staff are all amazing!!!!

Customer Service

Excellent!!

Likely to Recommend

Repair Quality

They did a great job on the damage! Never even know it was there. They also went out of their way to see that I was comfortable. I rented a car from enterprise.Both worked together to making returning the vehicle a breeze. Just left it at Douglas and enterprise Picked it up from there 😁

Customer Service

Returned Clean

Likely to Recommend

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Customer Service

My Experience

It is a family company, very welcoming and very polite. They were very accommodating and did a great job on replacing my entire bumper and light. They texted me daily to keep me updated on the status. I would highly recommend them.

Likely to Recommend

Repair Quality

Everyone was very nice. They kept me well informed on the status of my car and when it would be ready. I highly recommend them.

Customer Service

Returned Clean

Likely to Recommend

For sure.

Repair Quality

My car looks like brand new! A great job. Thank you all. Also, huge thanks to Heidi for keeping me up to date.

Customer Service

Heidi is a gem!

Returned Clean

Likely to Recommend

Repair Quality

I was happy with the results and the repair men were also very lovely.

Customer Service

Likely to Recommend

Great work

Repair Quality

Great service quality well done

Customer Service

Great customer service friendly