Doug's Custom Paint & Body

5.0 (377reviews)
100%
10149 CANOGA AVE,  Chatsworth,  CA  91311

In operation 49 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (377)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new or even better than before. The team receives high marks for outstanding communication, keeping customers regularly informed throughout the repair process via calls, texts, and photos. Timeliness is frequently highlighted, with several customers noting their vehicles were completed ahead of schedule. Long-term loyalty is evident, with multiple customers returning for repeat visits and enthusiastically recommending the shop to family and friends. A few customers noted minor delays, though they appreciated the transparent explanations provided. Overall, the feedback reflects a highly satisfied customer base that values the shop's professionalism, attention to detail, and customer-first approach.
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"The experience, quality of work, and attention to detail really showed."
"Car looks amazing! Work was efficient and timely. Dougs is super communicative. Car looks brand new."
"... communication throughout the repairs. Friendly staff, timely work and great quality control. I have worked with them before and had a good experience each time." Read more
"Completed the job two days early! So helpful as we use for business"
"My car was ready early!"
"Was ready before expected"
"It was ready a few days before the hoped date!"
"... work done on my car. It looks as good as new. It was done quickly and car was ready for pick when expected." Read more
"Completely keeping me abreast as to the progress...great communicaion."
"Kept me updated and all their time estimates were accurate"
"Pictures were send during the process"
"They kept me informed at all steps"
"Im very pleased with the entire experience and would highly recommend them to anyone needing bodypaint repairs. ..." Read more

Likely to Recommend

Hey you had a great towel on my car. Always take my cars through them

Repair Quality

It was great work good job👍

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

You’re the best!

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Returned Clean

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My Experience

Doug is very reliable. Puts my car back in brand new condition every time. He’s a very amicable, trustworthy kind of guy and he is my go-to every time my car needs work. Doug is a great professional and their work is exceptional!

Likely to Recommend

Repair Quality

Doug’s estimate was a fair price and repairs made timely as promised. He found me a great used part like new. Car came back like new. Couldn’t be happier!

Customer Service

Returned Clean

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Repair Quality

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Repair Quality

We are very satisfied with the work done on my car. This isn’t the first time we’ve had to bring our cars to Doug’s place. Each time we go, we are always satisfied with the results. We highly recommend them..

Customer Service

Sergio is great. Very respectful and highly knowledgeable about the repairs that needed to be completed.

Returned Clean

My Experience

This was my second time using this repair shop. They always do such a great job. They communicate with you throughout the process. They are the best.

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Returned Clean

Likely to Recommend

I’m very pleased with the entire experience and would highly recommend them to anyone needing body/paint repairs. It’s easy to see why this body shop has been in business for so many years.

Repair Quality

The experience, quality of work, and attention to detail really showed.

Customer Service

I was always updated on the repairs.

Likely to Recommend

The shop did such a good job on my car. Yes I would highly recommend to family and friends.

Repair Quality

Happy with the work on my Impala

Customer Service

Great work and paint job on my bumper. I would definitely go back to this shop if I ever need work done on my cars.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Doug is always very kind and professional. My Truck repair was on time and on budget. I would recommend Doug's Custom to anyone.

Customer Service

Doug is always very kind and professional. My Truck repair was on time and on budget. I would recommend Doug's Custom to anyone.

Returned Clean

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Repair Quality

Great service, but a bit more expensive than I had hoped.

Customer Service

The car looks good and you kept me updated with the progress of the repairs.

Returned Clean

My Experience

Very happy with the service and the results

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Returned Clean

My Experience

Kept me updated and all their time estimates were accurate

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Returned Clean

My Experience

Doug and Sergio were very professional and very helpful. I’m happy with the services.

My Experience

Wonderful work,my car came back in better condition than i dropped it off in,Amazing service and customer service.

Likely to Recommend

Repair Quality

Good work,car came back better than I left it.10/10

Customer Service

Customer service was kind,polite and friendly,10/10

Returned Clean

Likely to Recommend

Repair Quality

Excellent service and communication

Customer Service

Returned Clean

Likely to Recommend

This is the 2nd time using Doug’s and I always refer them

Repair Quality

Car looks amazing! Work was efficient and timely. Doug’s is super communicative. Car looks brand new.

Customer Service

Everyone at the shop is so helpful and knowledgeable and they know who you are when you call

Returned Clean