Doug's Custom Paint & Body

5.0 (371reviews)

100%

(818) 998-5595

10149 CANOGA AVE, Chatsworth, CA 91311

100%

10149 CANOGA AVE
Chatsworth, CA 91311

Get Directions Website Email

About Doug's Custom Paint & Body

10149 CANOGA AVE
Chatsworth, CA 91311

Get Directions Website Email

In operation 49 years.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 6:00 pm
Tue	8:00 am - 6:00 pm
Wed	8:00 am - 6:00 pm
Thu	8:00 am - 6:00 pm
Fri	8:00 am - 6:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (371)

Sort By:
Newest
Rating

313 Customers Rated

5 Stars

80.6% Complete

(299)
4 Stars

3.2% Complete

(12)
3 Stars

0.3% Complete

(1)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0.3% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new or even better than before. The team receives high marks for outstanding communication, keeping customers informed throughout the repair process via calls, texts, and emails. Timeliness is frequently highlighted, with several customers noting their vehicles were completed ahead of schedule. The friendly, professional, and knowledgeable staff contribute to a welcoming experience. Long-term loyalty is evident, with multiple customers returning for repeat visits and enthusiastically referring friends and family. A few customers noted minor delays due to parts availability or software updates, though they appreciated the transparent explanations provided.

Select to learn more

Service Quality
Timeliness
Communication

"Car looks amazing! Work was efficient and timely. Dougs is super communicative. Car looks brand new."

"... communication throughout the repairs. Friendly staff, timely work and great quality control. I have worked with them before and had a good experience each time." Read more

"I loved the work done on my car. It looks as good as new. It was done quickly and car was ready for pick when expected."

"... have gone to Dougs a couple of times and am always impressed by the quality of work and professionalism. They do an excellent job and would highly recommend ..." Read more

"Completed the job two days early! So helpful as we use for business"

"It was ready a few days before the hoped date!"

"Kept me updated and all their time estimates were accurate"

"... work done on my car. It looks as good as new. It was done quickly and car was ready for pick when expected." Read more

"My vehicle was done sooner. Im so happy with how perfect the car looks."

"I appreciate the team for communicating with me throughout the whole process. I was out of the country for 2 ..." Read more

"Everyone at the shop is so helpful and knowledgeable and they know who you are when you call"

"Completely keeping me abreast as to the progress...great communicaion."

"Great communication throughout the repairs. Friendly staff, timely work and great quality control. I have worked ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Car looks amazing! Work was efficient and timely. Dougs is super communicative. Car looks brand new."

"... communication throughout the repairs. Friendly staff, timely work and great quality control. I have worked with them before and had a good experience each time." Read more

"I loved the work done on my car. It looks as good as new. It was done quickly and car was ready for pick when expected."

"... have gone to Dougs a couple of times and am always impressed by the quality of work and professionalism. They do an excellent job and would highly recommend ..." Read more

"Completed the job two days early! So helpful as we use for business"

"It was ready a few days before the hoped date!"

"Kept me updated and all their time estimates were accurate"

"... work done on my car. It looks as good as new. It was done quickly and car was ready for pick when expected." Read more

"My vehicle was done sooner. Im so happy with how perfect the car looks."

"I appreciate the team for communicating with me throughout the whole process. I was out of the country for 2 ..." Read more

"Everyone at the shop is so helpful and knowledgeable and they know who you are when you call"

"Completely keeping me abreast as to the progress...great communicaion."

"Great communication throughout the repairs. Friendly staff, timely work and great quality control. I have worked ..." Read more

Victor (Lexus owner) reviewed 8/17/26

We are very satisfied with the work done on my car. This isn’t the first time we’ve had to bring our cars to Doug’s place. Each time we go, we are always satisfied with the results. We highly recommend them..

Sergio is great. Very respectful and highly knowledgeable about the repairs that needed to be completed.

Patty (Mazda owner) reviewed 8/15/26

This was my second time using this repair shop. They always do such a great job. They communicate with you throughout the process. They are the best.

Pearl (Mercedes-Benz owner) reviewed 8/13/26

I’m very pleased with the entire experience and would highly recommend them to anyone needing body/paint repairs. It’s easy to see why this body shop has been in business for so many years.

The experience, quality of work, and attention to detail really showed.

I was always updated on the repairs.

Joe (Chevrolet owner) reviewed 8/13/26

The shop did such a good job on my car. Yes I would highly recommend to family and friends.

Happy with the work on my Impala

Great work and paint job on my bumper. I would definitely go back to this shop if I ever need work done on my cars.

Paco (BMW owner) reviewed 8/10/26

Todd (RAM owner) reviewed 7/20/26

Doug is always very kind and professional. My Truck repair was on time and on budget. I would recommend Doug's Custom to anyone.

Frank (Mercedes-Benz owner) reviewed 7/20/26

David (Toyota owner) reviewed 7/16/26

Great service, but a bit more expensive than I had hoped.

The car looks good and you kept me updated with the progress of the repairs.

Michael (Cadillac owner) reviewed 6/22/26

Very happy with the service and the results

Dewayne (Audi owner) reviewed 6/8/26

Kept me updated and all their time estimates were accurate

Ana (Toyota owner) reviewed 5/22/26

Doug and Sergio were very professional and very helpful. I’m happy with the services.

Matthew (Toyota owner) reviewed 5/14/26

Wonderful work,my car came back in better condition than i dropped it off in,Amazing service and customer service.

Good work,car came back better than I left it.10/10

Customer service was kind,polite and friendly,10/10

David (BMW owner) reviewed 5/8/26

Excellent service and communication

Kaci (Hyundai owner) reviewed 5/7/26

This is the 2nd time using Doug’s and I always refer them

Car looks amazing! Work was efficient and timely. Doug’s is super communicative. Car looks brand new.

Everyone at the shop is so helpful and knowledgeable and they know who you are when you call

Adam (Toyota owner) reviewed 5/1/26

Nick (Lexus owner) reviewed 4/27/26

I like bringing my car here for body work because they ‘r honest , trustworthy and deliver excellent customer service. I would not trust any other body shop with my vehicle.

Of course would recommend a friend

Excellent customer service

Great customer service

Sandy (Lexus owner) reviewed 4/22/26

Bette (Mercury owner) reviewed 4/6/26

Doug's Auto Body is outstanding. They did an excellent job repairing my car. You can't even tell where it was damaged. I also appreciate how helpful and friendly they were, especially Scott. Thank you!

As I said, they are friendly and helpful!

Larry (Honda owner) reviewed 4/2/26

Fix looks seamless and Color match is perfect!

Luz (Honda owner) reviewed 3/30/26

Dougs Custom Paint Is Outstanding . This Is The 3rd Car I’ve Got Repaired. Always a great Experience. The Customer Service Is always Great!!! Sergio Always Has Great Communication, And Keeps Me Updated. I Am a Very Satisfied Customer. Thank You all

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When leaving your vehicle, make sure the auto body shop completes a prior damage inspection to identify any scratches or dents not related to the accident.

Doug's Custom Paint & Body

About Doug's Custom Paint & Body

Reviews (371)

313 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?