Dover Chevrolet Collision Center
In operation 28 years.
Being in an accident can be scary and figuring out your next step can be daunting – we all need our cars and want them back as soon as possible! Taking the pain out of the car restoration process and getting a customer’s car back on the road is just as important to us as the car restoration work itself. From your first call to the body shop, one auto restoration team member will be your point of contact, guiding you through any auto body repair decisions that need to be made and keeping you updated on the progress of your auto body repair. And, due to our longstanding relationships with all major insurance carriers, we can navigate the insurance claims process for you too. No one wants to need our auto body services, so when our customers say it’s been a pleasure working with us, we know we are doing something right!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:00 pm |
| Tue | 8:00 am - 4:00 pm |
| Wed | 8:00 am - 4:00 pm |
| Thu | 8:00 am - 4:00 pm |
| Fri | 8:00 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
I had to follow up and make sure my estimate was submitted to insurance (it wasn’t), continued by following up on making sure parts were ordered and then remind that it needed to be recalibrated. I felt as though I had to project manage the entire repair to make sure I got my car back in a timely fashion.
Customer Service - 4.0/5.0 -
People were great, but follow through was not.
Likely to Recommend - 0.5/5.0 -
I can't trust someone that lies to me.
Repair Quality - 3.0/5.0 -
Because of the circumstances I wish I would have went to Hilltop
Customer Service - 0.5/5.0 -
I believe that the service manager was trying to rip me off.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They do great work
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Small bits of miscommunication but got the job done and everything was settled in a timely manner
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was done on time
Customer Service - 5.0/5.0 -
Good service
Returned Clean
Likely to Recommend - 4.0/5.0 -
Good experience overall. Bob was great from the very first visit for the estimate.
Repair Quality - 5.0/5.0 -
Very satisfied with the repair and experience.
Customer Service - 4.0/5.0 -
Overall good. The car pickup was delayed a few days. The customer service rep said she would call me the following day to let me know the status of the car. I had to call when i had not heard back from her.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Excellent
Customer Service - 4.5/5.0 -
Excellent
Likely to Recommend - 2.5/5.0 -
There was staff turnover in the middle of trying to get my car repaired and my car was lost in the shuffle. Because of all the issues my registration and inspection expired the day I picked up my car, so it was very inconvenient because I couldn't get my inspection done until it was registered which took several more days.
Repair Quality - 3.5/5.0 -
I was informed that the drivers side mirror was on back order and they would call me when it came in. I waited about 4 months and called and was told the mirror was there but no one called to tell me. I had to schedule to get my car done which was another month. The repair took 2 weeks and I had no transportation during that time.
Customer Service - 3.5/5.0 -
I had to call for updates. It took 2 weeks instead of 1 which is what was told. When I picked up the car the tire pressure warning light came in almost immediately after leaving the dealership so I had to take it back and fix the issue.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks like new after significant damage
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sometimes did not call back, but when I called had answers and were very helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dover Chevy Collision has been amazing to work with. I was in an accident and my car was totaled. It was a lot to manage the insurance and my car. The manager, Robert McLeer and Admin staff and estimator, Erica Brown were very helpful! They walked me through each step and took care of everything! I would recommend and use them again in the future! Very grateful!