Dover Chevrolet Collision Center
In operation 28 years.
Being in an accident can be scary and figuring out your next step can be daunting – we all need our cars and want them back as soon as possible! Taking the pain out of the car restoration process and getting a customer’s car back on the road is just as important to us as the car restoration work itself. From your first call to the body shop, one auto restoration team member will be your point of contact, guiding you through any auto body repair decisions that need to be made and keeping you updated on the progress of your auto body repair. And, due to our longstanding relationships with all major insurance carriers, we can navigate the insurance claims process for you too. No one wants to need our auto body services, so when our customers say it’s been a pleasure working with us, we know we are doing something right!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:00 pm |
| Tue | 8:00 am - 4:00 pm |
| Wed | 8:00 am - 4:00 pm |
| Thu | 8:00 am - 4:00 pm |
| Fri | 8:00 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work! Hong is great at what does. Smart, able, and very professional. Will be back with another car for body work soon.
Customer Service - 5.0/5.0 -
It was terrific -- particularly my dealings with Hong.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional and quick service and very friendly Employees!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Prompt and efficient
Customer Service - 5.0/5.0 -
very good
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0 -
The guy was not friendly at all. Was told the car would be ready by Thursday and they would send email, waited all day and even called the collision centre several times and left message requesting a call back but both of them never called, there was also no email received from them for the update, went there at 4.30pm to find out both of them have left. Went back the next day and finally got the call after several followed up call to ask whether the car was ready.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.0/5.0 -
I suggested that replacing my fender flare did not warrant leaving my truck there for two days, leaving me to rent a vehicle for two days. This is tricky for me because I'm a carpenter and have to have all my tools with me for work. They insisted I had to. The next day they called (after I had rented a mini van for two days) to say that I was right because my vendor flare had not come in yet, so they said I could come get my truck and after the part came in and they had painted it, they would schedule a time for me to come in for 45 mins while they replaced it. They admitted that this was what I had originally suggested, thus, my spending time and money to rent/transfer my tools between vehicles was unnecessary. WTF. It cost me $225 in rental fees, plus about 5hrs wages for missed work ($250) which exceeded doubled, unnecessarily, the cost of repair. WTF. Thanks a lot.
Customer Service - 1.0/5.0 -
Booo
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely satisfied
Customer Service - 5.0/5.0 -
The customer service staff, Natasha and Hong , could not have been nicer and more helpful to us .
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very happy with how things were dealt with. Only concern was the deductible. I was charged $1,000 US and my deductible was $1,000 Canadian.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would definitely make a referral.
Repair Quality - 5.0/5.0 -
Repair looks like brand new, very happy and satisfied with job. Was a quick turnaround.
Customer Service - 5.0/5.0 -
Professional, friendly, knowledgeable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
Took advantage of my ignorance to sell me cabin air filter
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work!
Customer Service - 5.0/5.0 -
Customer service was excellent!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Service is good and completed the work efficiently.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Poor communication about shop being closed unexpectedly for over a week and had no options for being able to get vehicles after it was fixed.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Great service; we could not be happier!
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
You were so awesome to work with and I’m so happy I went to you to fix my car! Thank you so much and I appreciate you cleaning my extremely messy car :)
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Manager was polite and friendly but repairs took a lot longer than estimated