Downeast Auto Body
In operation 60 years, 41 years at this location.
Downeast Auto Body has been in business for 40 plus years. We not only fix your Toyota, but we repair all makes and models back to factory standards.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My car looked fantastic. Arranging the repairs, picking up my rental, and turning everything in afterwards directly at Downeast auto made this transaction very easy for me. Every person that I worked with was friendly and helpful. And on top of everything some wonderful service technician took the time to clean the inside of my vehicle before returning it to me, how wonderful !!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
I think the work you do is fabulous. I very much appreciated the customer service rep working with my insurance agency to get more work than initially imagined done. I simply would caution someone about the timeframe.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Because the repair took much longer than initially anticipated I found I had to call to find out when the car would be ready in order to make plans for my other commitments. This happened more than once.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
DownEast did a nice job restoring my car to pre accident status. Very quick. Good communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I loved the customer service and the positive atmosphere in the office. I truly appreciate that Downeast was able to take my car in immediately instead of the scheduled date in Sept. after I realized I could not drive my car due to my headlight/taillight being out.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I don't think you had updates activated, so I was pleasantly surprised that my car was ready so quickly. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
You have my vote as a decent body repair.
Repair Quality - 5.0/5.0 -
It was a very smooth & professional process.
Customer Service - 5.0/5.0 -
Outstanding customer service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 4.5/5.0 -
Great job
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
The car repair was great. However, someone emptied out all of my transmission fluid, and did not refill it. I noticed the vehicle shifting very hard after picking it up, and when I check the transmission fluid level is was bone dry.
Customer Service - 2.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
The communication was terrible. The quality of work was not good. The bumper has orange peel and on the bottom it’s dry and not clear coated so it feels rough. I am not happy with it at all. When I went in to pick it up I was told it’s outside and handed my keys. I was so un impressed I left without saying anything because I didn’t want to get upset at someone. When I called and spoke to Kevin Borja, he was great to talk to but other than that the experience was poor.
Customer Service - 1.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It is not Peggy's vehicle, it's Dana's and I have already answered this. I was very satisfied with it. No. 1. You have sent this message to me at least a half dozen times.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
We had a great experience. Kevin was super friendly and staff updated us on status many times. They fast tracked our repairs which was awesome. Highly recommend downeast to everyone.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
They did good work but they told me it would take two weeks and it too a month.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
The team was very proactive and informative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks great
Customer Service - 5.0/5.0 -
The repair was timely and I was contacted at different points in the repair to report the progress of the repair