Downeast Auto Body
In operation 60 years, 41 years at this location.
Downeast Auto Body has been in business for 40 plus years. We not only fix your Toyota, but we repair all makes and models back to factory standards.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks great
Customer Service - 5.0/5.0 -
The repair was timely and I was contacted at different points in the repair to report the progress of the repair
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Could be better if
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Everything went great , was kept up to date with each step . The only issue I had was the miss communication with the replacement of my windshield.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Took a bit longer than anticipated
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They had my repair completed in 15 days, very much appreciated as I am a realtor and my vehicle is a necessity for the type of real estate I do. Thank you so much!!!
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0 -
I had a poor experience years ago here, but this was they only shop with direct pay through my insurance so thought I'd try again hoping for a better experience. Repairs took significantly longer than the initial estimate (30 days vs 3). Communication was minimal, 3 contacts during the repairs. Cost seemed very excessive.
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
Looks brand new
Customer Service - 5.0/5.0 -
Initially said the car would take 1.5 weeks to fix. I dropped it off on Wednesday morning and it was ready for pickup by Friday afternoon. Car looks brand new and they even washed it and vacuumed the inside. Communication was excellent as they let me know what part of the process my repair was in with each step. Highly recommend!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
I found some minor imperfections with the paint repair on my hood, they don't appear obvious but are noticeable upon inspection or during wax application. The turnaround and communication was excellent, however.
Customer Service - 4.5/5.0 -
After some initial miscommunication with completion time, we cleared things up and all was well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Liked that they stayed in touch about how things were going.
Customer Service - 5.0/5.0 -
Liked that they stayed in touch about how things were going