Downeast Auto Body

4.7 (1,453reviews)
91%
21 Pierce Rd.,  Brewer,  ME  04412

In operation 60 years, 41 years at this location.

Downeast Auto Body has been in business for 40 plus years. We not only fix your Toyota, but we repair all makes and models back to factory standards.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Scion
Toyota

Reviews (1,453)

Likely to Recommend

Repair Quality

Customer Service

i had to pay there deductable of 600.00 plus i had bare metal showing on the truck

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Repair Quality

Good work

Customer Service

Really good, but not always immediately responsive to messages.

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They kept me informed on progress

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I tell people to go there all the time. They made a difficult situation very easy.

Repair Quality

They were wonderful. Kept me posted on progress. Would never know I had been run in to by a deer! When I got into my car to leave, I thought I was in the wrong car because they had detailed the whole inside!!!

Customer Service

Everyone was so helpful. Kevin kept in touch about progress.

Likely to Recommend

If my friend was near Brewer, I'd definitely recommend you. If my friend was as far away as I am (1-1/2 hours each way), probably not, especially in winter.

Repair Quality

Fine, so far

Customer Service

Likely to Recommend

Repair Quality

Repairs look great. The only reason it isn’t a 10 is there was one small spot I requested to be repaired in addition to the rear work that did not get done but I’m sure that is due to the high volume of repairs they have right now and the holiday season making schedules tight.

Customer Service

I was called every week with updates on my vehicle. Very satisfied.

Returned Clean

Likely to Recommend

They were great but feel my additional rental charges should be covered by insurance because of the parts issues. Very costly on me

Repair Quality

My biggest issue was the wait of time for my car to be fixed. I had thirty days free. After that 40+ dollars for a rental car.

Customer Service

They kept me updated all the tme

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Repair Quality

Efficient good results

Customer Service

Returned Clean

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The whole process was extremely easy to deal with. I was kept informed on the progress of the repairs along the way

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Repair Quality

The shop did great work and had good communication. They have continued to be great to work with

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As above. A friend looking for a body shop just asked how my experience was, and I told him about the time, and having to call, which spooked him. As I said, the job is very good, but the schedule informing/updating is bad.

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Chantel was great to work with; she was professional, quick and kept us posted throughout the duration of the repairs.

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Great work!

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