Downeast Auto Body

4.7 (1,458reviews)
91%
21 Pierce Rd.,  Brewer,  ME  04412

In operation 60 years, 41 years at this location.

Downeast Auto Body has been in business for 40 plus years. We not only fix your Toyota, but we repair all makes and models back to factory standards.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Scion
Toyota

Reviews (1,458)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I have already told family and friends what a nice job you did!

Repair Quality

Great job! It is like a brand new car!

Customer Service

It seems I have different tires. Were they changed? Otherwise the car looks almost new. Great job!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Dan was great to work with, very efficient and helpful!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

So far, so good. I haven’t really been able to see it since it has been snowy.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It took quite a bit longer than the expected time frame they gave me.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent intake process, communication, and repair job. My only comment is that I would have liked an up front explanation of “uncover labor costs”.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Nice job

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

I felt very comfortable with getting my vehicle repaired at Downeast Autobody. Communications were excellent. I was kept abreast of progress, delays and completion. Communications between DE Autobody, Liberty Mutual and Enterprise was smooth and made things easy.

Likely to Recommend

I will recommend for the quality of work but warn them about the slowness they seem proud of, unless they are playing the game like Scotty in Star Trek where you intentionally say it will take longer so it makes you look good.

Repair Quality

I was alarmed when they said 60-90 days was the typical repair time, it was done in 30, but that still seems to be poor management if they are taking on more work than they can handle in a reasonable amount of time. Job was done well though.

Customer Service

No problems. Good communication overall.

Returned Clean