Downtown Ford Inc. DBA James Collins Ford
James Collins Ford is a full service dealership. We strive to make every customer feel like family. Our goal is to provided the best repairs in a timely manner. You and your vehicle receive priority status so you can get back on the road quickly. All repairs are guaranteed for as long as you own your vehicle. This provides peace of mind when you need it the most.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike made sure I was kept in the loop the entire time. When I got my car back, it was perfect.
Customer Service - 5.0/5.0 -
Mike made sure I was kept in the loop the entire time. When I got my car back, it was perfect. Thank you for taking care of my car quickly and efficiently!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Did an excellent job in ample time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding workmanship
Customer Service - 5.0/5.0 -
Great customer service
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very happy with the service and the communication.
My Experience - 5.0/5.0 -
The service and customer support team (Mike) and all who played an active part in restoring my car did an OUTSTANDING JOB. MY CAR IS BEAUTIFUL AGAIN. The team was supportive, kept in touch about the progress, serviced my vehicle in a timely manner and you can't tell she was injured .LOL . I'M A VERY SATISFIED CUSTOMER AND WILL DEFINITELY USE THEM AGAIN. I HIGHLY RECOMMEND THEM IF YOU NEED ANY TYPE OF CAR REPAIR. THANKS AGAIN TO THE ENTIRE FORD COLLINS AUTO/BODY SHOP!!! LOVE MISS PAMELA
Likely to Recommend - 5.0/5.0 -
I have already recommended them to my friend who needs bumper work. I highly recommend this company
Repair Quality - 5.0/5.0 -
Car looks brand new. No evidence of damage no where
Customer Service - 5.0/5.0 -
The car was damaged but you can't tell anymore. The job was Superb. I'm so happy and grateful for the work performance on my vehicle.
My Experience - 5.0/5.0 -
I think you all went above and beyond. Never expected that you all would return my sienna so spotless, both inside and out. I greatly appreciate it.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Perfect. They were so quick and nice. They even got the dirt off the car and floor boards. I felt like it was a brand new car. Loved it!
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
Vehicle not completely
Customer Service - 2.5/5.0 -
Vehicle not complete, waiting on parts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repairs were good! They even cleaned my car, which is very nice! The only issue I had was the location was confusing. Clear signage would be appreciated.