Senn's Body & Paint Shop, Inc.

4.9 (930reviews)
98%
3700 Cane Run Rd,  Louisville,  KY  40211

In operation 77 years.

FAMILY OWNED AND OPERATED SINCE 1949 WITH 3 LOCATIONS TO SERVE THE GREATER LOUISVILLE AREA AS WELL AS SOUTHERN INDIANA. WE GUARANTEE OUR REPAIRS FOR AS LONG AS YOU OWN YOUR VEHICLE AND MAINTAIN AN I-CAR GOLD CLASS RATING. WE OFFER COMPLETE COLLISION REPAIR AND ARE DIRECT REPAIR FOR MOST INSURANCE COMPANIES.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (930)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The repair work is frequently described as professional, precise, and exceeding expectations. Communication is highlighted as a strong point, with customers appreciating regular text and email updates throughout the repair process. Timeliness is generally well-received, with several customers noting their vehicles were completed ahead of schedule. A few customers, per their own comments, noted occasional delays due to parts availability or additional damage discovered, and some mentioned communication could be more detailed during extended repairs. Overall, the shop earns strong loyalty, with many customers expressing they would not go anywhere else and actively recommending the shop to family and friends.
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"... repaired by Senns. One car was repaired 3 times!!!!!!!! Every time the work was excellent. Paint was well matched. New parts fit good and tight. The cars always drove ..." Read more
"They did such a great job! The workmanship, communication, everything was top notch!"
"I'm very happy with the job you did on my Rav 4. I've seen vehicles that were fixed by y'all before. ..." Read more
"The work that wasndone on my vehicle and to whom it was that did the repairs did a spectacular job. The staff ..." Read more
"My car looked brand new! It looks as if nothing happened to it to need repair in the first place. Im beyond ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was friendly and welcoming. They took really good care of my vehicle. They were very focused on details and the finishing touches.

Likely to Recommend

Repair Quality

The staff was friendly and my repair looks amazing.

Customer Service

They were very polite.

My Experience

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Repair Quality

Customer Service

My Experience

Thank you so much for providing great service from start to finish. Your staff was very polite and accommodating even though my Mercedes was completed towards the end of the day , your staff did not rush until I was completely satisfied.

Likely to Recommend

Repair Quality

You all did a wonderful job

Customer Service

Returned Clean

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Repair Quality

Senns does a quality job every time that I have used their paint and Body service. No complaints at all.

Customer Service

Qudos.

Returned Clean

My Experience

Job well done

My Experience

Complete

Likely to Recommend

Repair Quality

Very courteous, honest and took care of the vehicle in a quick professional manner. Highly recommend Senns

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Jay and Eric were very professional and made me feel comfortable as I waited for an estimate to be complete. Great conversation and thorough explanation of what was to happen.

Returned Clean

Likely to Recommend

Repair Quality

Repair was done quickly and Senns did a great job

Customer Service

Returned Clean

My Experience

I had a wreck and saw the best at Senn's Body & Paint...Thanks to all of you, keep up the great customer service and my car looks amazing!!!

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Repair Quality

Customer Service

Returned Clean

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Great work

Repair Quality

Very pleased with the work done to my car. Thank you, Sam

Customer Service

Everytime I had a question, they were able to answer.

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Staff was friendly and attentive. Very professional.

Customer Service

Returned Clean

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Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service