Classic Collision Preston

4.7 (324reviews)
94%
3331 Preston Highway,  Louisville,  KY  40213

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Louisville, KY is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (324)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Friendly, professional, and welcoming staff were frequently highlighted as a standout strength. Proactive communication through text and phone updates was widely appreciated, keeping customers informed throughout the repair process. Many customers were pleasantly surprised by complimentary interior and exterior cleaning. Timeliness was a strong positive, with numerous vehicles completed ahead of schedule. A few customers noted areas for improvement directly in their feedback, including inconsistent communication, occasional delays in completion dates, and minor quality concerns such as incomplete repairs or new scratches discovered at pickup.
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"From start to finish this was the most incredible experience Ive ever had with Car Repair and Body Work. The staff is beyond belief, the most ..." Read more
"There is no one else we will deal with!! The repairs are always top notch! They take all the questions out of the process!! I could not have been ..." Read more
"I loved the customer service. The employees were very invested in my issues and made sure that I knew step by step in detail what was going ..." Read more
"Got my car back and it is still broken"
"... you for doing such a great job on my car repairs. The repair is flawless. I would highly recommend you for anyone needing any work done on their cars. 😊😊😊😊" Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

Glenda was super nice and took good care of me.

Returned Clean

My Experience

Everyone at Classic Collision was so nice, personable and super professional. Very efficient as well. Excellent business! Thanks!

My Experience

Fast- great communication

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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My Experience

I think in closing the trunk you have to bung it hard before it closes

Likely to Recommend

Repair Quality

The middle part of the cover is the touching the bumper which shouldn’t be so

Customer Service

Returned Clean

My Experience

Thanks again!

Likely to Recommend

Repair Quality

My car looks brand new! Thanks for doing such a great job on my bumper

Customer Service

Thank you for handling the car rental for me. Very convenient to have had enterprise drop and pick up my rental from the center

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

As I said highly recommend your business.

Repair Quality

The whole team where great. Kendra and Glenda are truly an asset. The repairs team did a great job. Hopefully I won't see you all again, but if the unthinkable happens you absolutely will. And I will always recommend your business. Keep up the good work. Thanks again Norma Habenstein

Customer Service

Kendra was a pleasure too work with, answered all my questions.

Returned Clean

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Repair Quality

Customer Service

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Cool

Repair Quality

The rear was painted well however the bumper wasn't replaced as well as

Customer Service

Customer service was good to me

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

Got my car back and it is still broken

Customer Service

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I got a guy

Repair Quality

Sweet

Customer Service

Awesome

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Repair Quality

Customer Service

Returned Clean

My Experience

Service was professional, friendly and efficient. Repair work was completed within the timefrane given. I was also amazed to seen that the interior if my car had been thoroughly vacuumed. My car was ckeaner after service than before. Precision Collision is top of the line!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car looks brand new!

Customer Service

Classic collision could give customer service seminars. They are that good!!

Returned Clean