Downtown Ford Inc. DBA James Collins Ford
James Collins Ford is a full service dealership. We strive to make every customer feel like family. Our goal is to provided the best repairs in a timely manner. You and your vehicle receive priority status so you can get back on the road quickly. All repairs are guaranteed for as long as you own your vehicle. This provides peace of mind when you need it the most.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Car did smell like paint so I had to crack the windows for about two-three days. Overall the car came back beautifully fixed. Parts were flushed, everything looked great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service and quality
My Experience - 5.0/5.0 -
Work done timely and good communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good work, and communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I'm completely satisfied with the repairs, Mike explained all the areas of my door and molding that needed to be replaced, Mike kept me informed on the progress, and they washed my car Thank you 😊 😊
My Experience - 5.0/5.0 -
The best service ever car was a great shape I love it love it love it and thank you Mike
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love Mike love the Cyrus love my car they did to it have nothing but good to say about this place I will be back
Customer Service - 5.0/5.0 -
Love the service love Mike everything about this car dealership I love
Likely to Recommend - 5.0/5.0 -
Everyone I came into contact with was friendly, knowledgeable, and professional. I will definitely use them again, and I will tell my friends!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Very great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nice customer service, and I was always updated about the process of my vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Love the updates
My Experience - 5.0/5.0 -
They were wonderful to work with. James communicated clearly and was always informative and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
They were great to work with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Can't say enough about the great service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The car looks great, drives great and we are so pleased with the excellent customer service and time with the quality of work.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
I'm very satisfied evan though I had to waite 15 days my car to be ready just like the result not the waiting Thanks guys
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The cost was reasonable, they worked well with my insurance, they were fast and proficient, and they called me as soon as my car was ready.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I had a wonderful experience.