Downtown Ford Inc. DBA James Collins Ford
James Collins Ford is a full service dealership. We strive to make every customer feel like family. Our goal is to provided the best repairs in a timely manner. You and your vehicle receive priority status so you can get back on the road quickly. All repairs are guaranteed for as long as you own your vehicle. This provides peace of mind when you need it the most.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Everything that was damaged in the accident was repaired well, but I will note the button the adjusts my rearview mirrors is a little messed up and wasn’t before.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was very informative and were pleasant to communicate with. Made me feel like part of the team😁
Likely to Recommend - 5.0/5.0 -
Very likely
Repair Quality - 5.0/5.0 -
👍🏾👍🏾
Customer Service - 5.0/5.0 -
I hope I never have to use them again,but if so I would definitely go back to them. They got me ready in a timely manner plus, they kept me informed all the way, Collins Ford, you rock
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Running my paint, blemish on the door
Customer Service - 3.5/5.0 -
Customer service good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
the people were very helpful and nice and i appreciate the service they did a great job i give them. 100
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The service was fantastic
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
They are usually very fast but it took longer this time. The part was not right the first time they ordered it.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
The shop did very good work, there where other circumstances that put a damper on the experience
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have already recommended this shop.
Repair Quality - 5.0/5.0 -
They did an excellent job on repairs.
Customer Service - 5.0/5.0 -
Everyone was very professional and pleasant to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Pat and Mike communicated with us regularly to keep us up to date with the status of our repairs and the work was top-notch. We could not be more pleased with the quality.