Drury Moss - Commerce

4.8 (607reviews)

97%

(806) 358-8134

3220 Commerce St., Amarillo, TX 79109

97%

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3220 Commerce St.
Amarillo, TX 79109

Get Directions Website Email

Schedule an appointment at Drury Moss - Commerce

Book Appointment

About Drury Moss - Commerce

See Photos

3220 Commerce St.
Amarillo, TX 79109

Get Directions Website Email

Schedule an appointment at Drury Moss - Commerce

Book Appointment

In operation 26 years.

Drury-Moss Body Shops have been proudly serving the Amarillo and the surrounding communities for 45 years. Drury-Moss is a division of Car Crafters Collision LLC. Founded in 1982, our mission is to be the body shop of choice for customers, insurance companies, and employees, while providing the highest quality and safest repairs available today.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Ford

Genesis

GM Basic

Honda

Hyundai

I-Car

Jeep

Ram

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Website

Reviews (607)

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Rating

477 Customers Rated

5 Stars

67.7% Complete

(411)
4 Stars

5.3% Complete

(32)
3 Stars

2% Complete

(12)
2 Stars

1.5% Complete

(9)
1 Star

0% Complete

(0)
< 1 Star

2.1% Complete

(13)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or better than expected upon return. The team received high marks for professionalism, friendliness, and keeping customers informed throughout the repair process via regular text updates. Timeliness was a strong highlight, with numerous vehicles completed ahead of schedule. Interior and exterior detailing was a frequently appreciated bonus. A few customers noted minor issues such as interior cleanliness concerns, bumper alignment, and occasional repair hiccups, though these were largely resolved promptly per customer accounts. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.

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Service Quality
Timeliness
Communication

"... them a chance to redeem theirselves multiple times. Theres no way I could recommend this shop to anyone. They might be fine for hail jobs and minor collision. ..." Read more

"I was in a front end collision in my jeep wrangler, needed a new bumper, fender, some suspension work, and definitely needed the frame measured after the impact. I dropped my vehicle off and in a week I had received a call that it was ready for pickup. Upon arriving, they painted a new fender and got me a new bumper, but didnt replace the stinger part of my winch bumper that was also damaged in the accident. Making matters worse, the technician zipped the bumper bolts down and it sucked the bumper back into freshly repaired grill. I was surprised this wasnt caught before telling me my vehicle was ready to be picked up. I ended up making the shop aware of these issues, and that the frame needed to be measured if the bumper was pushed that far back. I gave them another opportunity to fix my jeep correctly. Upon going to pick it up the 2nd time, the bumper was aligned better. Not because the frame had been pulled back onto the correct place, but because they had just stacked a bunch of washers to get it to line up. My stinger bar had also still not been replaced. And they hadnt bothered to fix the gouge the grill had in it from tightening the bumper the first time. I sent a link to the shop to order the stinger bar and made them aware of the frame issue one more time. Upon picking up for the 3rd time, the grill was fixed, but there was still washers stacked to space the bumper out. Keep in mind I installed this bumper the first time and it fit great. I did not have to ream out holes or stack washers. I understand that aftermarket parts dont always fit correctly, but this was not one of those cases. I believe the shop refused to put in the necessary work to true the frame to make a 100% repair. I was also understanding and tried to give them a chance to redeem theirselves multiple times. Theres no way I could recommend this shop to anyone. They might be fine for hail jobs and minor collision. But Im not sure they posses the talent to do true involved collision repair." Read less

"Fantastic service all around! I have already been referring you to other people. I am dealing with health issues ..." Read more

"Outstanding people and work on my Dodge. Excellent work and price. Highly recommend."

"... nothing ever happened! Also, so clean inside and out! Staff were very polite and professional! THANK YOU for your professionalism!" Read more

"Did a fantastic job on fixing our truck. In and out in 8 days. Kept us posted through the entire process. Would ..." Read more

"Dury did an absolutely amazing and perfect job! Finished 10 days ahead of schedule, and I couldnt be happier with the job they did! Thank you!!!"

"My truck was ready 2 days prior to the scheduled delivery"

"thanks for the speedy work done on my Jeep…. everything seems to be fine and happy to have her ..." Read more

"So very prompt and professional. Repaired the vehicle sooner than they had estimated. I will definitely be using Drury-Moss again."

"Took longer than expected. Delay constituted additional out-of-pocket rental car cost."

"Every day I was impressed with the way that they kept me informed"

"The customer service was awesome!! From being kept updated on the progress of my car too meeting the staff one on one in the office gets an A+ in my books. ..." Read more

"Class Act! Professional, beyond competence and communication is outstanding"

"... here. They were upfront, and COMPLETELY transparent. Text messages letting me know where they were in each step. I am highly impressed." Read more

"From the time it was dropped off I was kept in the loop every week giving me a date it would be completed and it ended up being completed a day earlier. Great ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication