Gerber Collision & Glass - Amarillo/Canyon Dr.

4.9 (1,174reviews)
97%
4710 Canyon Dr,  Amarillo,  TX  79109
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In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Amarillo/Canyon Dr. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
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Email

Reviews (1,174)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding professionalism, high-quality repairs, and excellent communication throughout the repair process. Many highlighted that their vehicles were completed ahead of schedule, which was a recurring positive theme. The front office staff received frequent commendations for being knowledgeable, friendly, and proactive in keeping customers informed via calls and texts. Repair quality was frequently described as exceptional, with vehicles returned looking brand new and in some cases detailed inside and out. A few customers noted initial communication gaps or longer-than-expected repair times, and one mentioned a significant cost estimate discrepancy, but these were isolated observations shared directly by customers. Overall, the vast majority expressed high satisfaction and a strong willingness to recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"Excellent work and communication every step of the way on repairing our vehicle. We are already recommending ..." Read more
"... the way to when I picked up my car for repairs. The professionalism and communication throughout were top-notch, and the repairs were done so well—my car looks brand ..." Read more
"Very professional people. I am very particular with my vehicle. Completely satisfied with the work that was done."
"I was very pleased with all of the repairs to my car. It looked great, and ran perfectly."
"They are a top professional group"
"Weeks early"
"Surprised I got it sooner than expected"
"Said it would be two weeks only took two days. Quick efficient work. Very satisfied"
"... appreciated how friendly and fast the service was. Got my car back almost two weeks earlier than expected. I would recommend the services to others!" Read more
"They gave me a date and had it done earlier than expected. I was without a vehicle for only a day instead of ..." Read more
"Best communication weve experienced ever for any repair work performed for us."
"Communication was definitely a plus with this company. Kept us informed and received our calls and questions ..." Read more
"... guys hands down! Everyone there was professional, extremely communicative during the repair process. Did excellent work and was transparent throughout ..." Read more
"I received calls and texts throughout the repair process. Everyone was very helpful, and courteous. I appreciated ..." Read more
"... were not accurate about their information. However, when the manager started communicating with us, the information was very good and accurate." Read more

My Experience

Completed faster than expected

Likely to Recommend

Repair Quality

Done faster than expected

Customer Service

Very friendly

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Manager personally attentive and involved.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Dawn provided great service. She communicated throughout the process explained every step. Thank you!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very kind in your office

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Everything done well

Repair Quality

Excellent

Customer Service

Thank you. I am very pleased with the job Gerber did on my car. I will never use anyone else

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

High quality repair and great communications

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I appreciate y’all getting the car ready. I left for Alabama to stay with my grieving sister the day after I got it back. I am still in Alabama for an undetermined amount of time

Customer Service

The women in the front are so kind and so knowledgeable!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Give everyone a raise

Repair Quality

Friendly, helpful and knowledgeable employees!

Customer Service

Everyone i encountered was fantastic

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was super happy from the start, from the quote all the way to when I picked up my car for repairs. The professionalism and communication throughout were top-notch, and the repairs were done so well—my car looks brand new!

My Experience

Angelica Flores was very good to us and made sure we left the lot with an amazing experience, thank you so much!!!

Likely to Recommend

Estimate for repairs was about $13,500, actual cost was $19,400. Had we received a more accurate estimate for these repairs we would have been able to make better decisions regarding the management of this vehicle. To miss the actual cost by almost $6000 is disappointing. The work was good and communication met expectations, missing the actual cost by such a large amount is a great example of things I would get fired and lose business over.

Repair Quality

Estimate for repairs was about $13,500, actual cost was $19,400. Had we received a more accurate estimate for these repairs we would have been able to make better decisions regarding the management of this vehicle. To miss the actual cost by almost $6000 is disappointing. The work was good and communication met expectations, missing the actual cost by such a large amount is a great example of things I would get fired and lose business over.

Customer Service

Estimate for repairs was about $13,500, actual cost was $19,400. Had we received a more accurate estimate for these repairs we would have been able to make better decisions regarding the management of this vehicle. To miss the actual cost by almost $6000 is disappointing. The work was good and communication met expectations, missing the actual cost by such a large amount is a great example of things I would get fired and lose business over.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I’ve used Gerber multiple times.

Repair Quality

Great job and customer service was outstanding.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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