D's Paint & Body - Peoria Heights Cr#77

4.8 (1,185reviews)
97%
1302 East Sciota Ave,  Peoria Heights,  IL  61616

In operation 48 years.

With three locations near Peoria, IL, D's Paint and Body has proudly served our communities with expert auto collision repair services since 1978. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Illinois with convenient locations in North Pekin, Peoria, and Peoria Heights. At D's Paint and Body, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,185)

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Good work, but multiple delays were frustrating

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They were nice, but timelines kept getting pushed back

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Great repair work. Looks really nice.

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Excellent service. Far and beyond my expectations.

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Early confusion about how long the repair would take

Customer Service

Same comment

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Repair Quality

I dealt with Luke who was very efficient and answered all my questions and kept me informed through the entire process. Everyone was very helpful. Thank you for a job well done.

Customer Service

Returned Clean

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when I relate what happened to me , they won't want to entrust their vehicle to d's

Repair Quality

On the way home a warning light came on .The shop was closed so I drove it home,and left a voice mail ,asking what it was and is it ok to drive. I got no return call. This was on Monday . ,still haven't received a call. ,this is Friday. I paid a deductible,and received a receipt with someone else name car etc. ,they did not fix that. No one went out to the car with me to make sure I was happy with the paint job or anything else. I went back in because the top would not go down. The man's suggestion was to try it when I got home. Also the air conditioner was on and working at the time.of the accident. ,it will not work now. D's had my car for 33 days, they kept telling the insurance agent it would be done on Friday and it never was. Every week I stayed home on Friday so I would be able the pick up my car as soon as it was ready. The insurance stopped paying for the rental ,so I'm told I'm responsible for the 3 days beyond that. This whole experience has been a complete fiasco. I would not reccomend d's to anyone .

Customer Service

i.i received none.

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Vehicle had a few new small scratches in trim, a part to the drivers side seatbelt adjustment mechanism was missing, there was an area in the rear on passengers side where work had been done that was no snapped back together, and the headliner was left with dirt spots. The repair to the dent was very well done. However, there were water spots in the black trim. The vehicle was not cleaned at all when returned.

Customer Service

Customer service was good. They were very receptive when i pointed out the issues found after the repair and agreed to make necessary repairs.

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Repair Quality

Repairs finally done, right After eight weeks and several parts re-ordered and very sketchy information about when the car was going to be done.

Customer Service

The variety of information and promises that didn’t happen.

Returned Clean

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There is hail damage on it and they didn’t tell me until 2 mins of picking it up and it happened 15 days ago

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Horrible service

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They did a great job but service has gone downhill.

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We had to call multiple times to find out when the car would be ready. It t work a week and a half to replace and paint a bumper. When I called and asked to talk to the guy in charge of our repair, he would only give the receptionist messages for me. He never called me when I was told he would.

Returned Clean

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My Experience

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