Duran's Body Shop

4.9 (841reviews)
98%
4605 E 3rd St,  Los Angeles,  CA  90022

In operation 69 years.

Duran's Body Shop is a family owned and operated business that has been serving the community since 1957. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (841)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, clear communication, and timely repairs. Many highlight that vehicles were returned looking brand new, with paint matching and repairs exceeding expectations. The staff is frequently described as friendly, professional, welcoming, and attentive. Customers appreciate being kept informed throughout the repair process via text updates and phone calls. Vehicles were often completed ahead of schedule, which was a recurring positive highlight. A few customers noted minor concerns such as slight delays, a loose bolt, or limited proactive updates, reflecting areas customers themselves identified for improvement. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to family and friends.
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"... with Duran's Body Shop. They fixed my bumper, and the repair came out looking excellent. The staff was professional, friendly, and kept me informed throughout ..." Read more
"... repaired, so you are never wondering how its progressing. The car came back looking brand new. You will not find better customer service and never regret bringing ..." Read more
"Durans Bodyshop did an amazing job in fixing my vehicle. I liked how I was updated on the steps to fix the ..." Read more
"This place did an incredible job. Its hard to believe they can make a damaged car look brand new."
"... explain exactly what needed to be done in my car. BEST PLACE FOR AUTO BODY REPAIR." Read more
"Vehicle was completed fast without compromising quality of work."
"My car was ready 2 days before"
"It was ready sooner that I thought it would be."
"The repair itself was really fast and smooth."
"Ready exactly at the perfect time"
"The work done on my car was great. They explained everything and answered questions I had. All staff were friendly and attentive. Im happy with ..." Read more
"Duran's Body Shop did an outstanding job on our car. The communication, vehicle status, and level of care were excellent!"
"They communicated with you every step of the way. Besides that they are efficient and quick. I highly ..." Read more
"... excellent. The staff was professional, friendly, and kept me informed throughout the process. The work was completed in a timely manner, and my car looks as ..." Read more
"Communication was great! Everything was explained upfront. No surprise charges. Durans handled all the paperwork ..." Read more

My Experience

The staff was amazing from the beginning. It’s been an uneasy situation having my catalytic converter stolen, but the staff was understanding and patient with me. They were also quick completing the job. Thank you very much!

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The service was fast. They initially gave me one week for estimate time of finishing and they were actually done in a few hours. Great service very friendly. Staff would definitely recommend.

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My Experience

Excellent service

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My Experience

Amazing service, appreciate everything!

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My Experience

Been a customer for many years have been there over 20 years Best Body Shop around very satisfied

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10 very good customer service

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My Experience

I question the integrity of the service I received because the car part that was fixed is not a Toyota original and clearly is from a third party. I never agreed or was told that this was gonna happen otherwise I wouldn’t have agreed to this. I’m disappointed because this should have been avoided altogether and now is an inconvenience for me to come back and forth. This should have been done right the first time.

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I’m sorry, but this should have been done right the first time. I’m just losing time and patience here.

Repair Quality

The bumper I was given looks like it’s from a third-party and I never agreed to use non-Toyota parts for this fix. If I had known, I wouldn’t have agreed. I was given a shiny black back bumper that looks completely off while my original Toyota back bumper is a matte gray. Now, I have to go back again and get it fixed for I don’t know how long. This is a major inconvenience for me.

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They were attentive and nice, but still disappointed with the end results.

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Service was great. My truck was ready a few days before it was supposed to. Love the work they did on my truck.

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There’s a little dent with the clear coat peeled off from the bumper section where the repair was. I’m not sure if it was the body shop or if the part came messed up but it was there when I picked up my car

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Translated from Spanish by Carwise
Translation unavailable. Please try again later.

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💯 Por ciento recomendable Excelente trabajo

Repair Quality

Definitivamente recomiendo este body shop recientemente lleve a reparar my 2027 HR-V 100% satisfecho con el trabajo que realizó el personal de duran's body shop. Y muy buena customer service by El señor García y la señorita paula cazares son unas personas muy amables 💯 recomendado me dijeron en 1 semana estaba lista mi troca 👍👍muchas gracias

Customer Service

Excelente servicio

My Experience

Amazing customer service! They were efficient, fast, and kept me updated throughout the entire process. Dealing with car repairs can be stressful, but they made everything so easy and gave me peace of mind. I had a great experience from start to finish and really appreciate how well they took care of everything. Highly recommend!

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Amazing customer service! They were efficient, fast, and kept me updated throughout the entire process. Dealing with car repairs can be stressful, but they made everything so easy and gave me peace of mind. I had a great experience from start to finish and really appreciate how well they took care of everything. Highly recommend!

Customer Service

My Experience

Un Buen trabajo Gracias Duran's Body Shop 👌

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

My Experience

La atención que me ofrecieron desde que hice mi cita fue muy amable hasta que me entregaron mi carro.y fueron bien puntuales con la fecha que me dieron.no tengo nada mas que decir que se los recomiendo al 100 % y no esperaba el carwash muy limpio

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Muy satisfecha con el servicio.recomendaciones.

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Servicio al cliente fue excelente.no tengo ni una queja.muy amable la muchacha.

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Claro que lo recomendaría %

Repair Quality

Todo está bien satisfecho con el trabajo y la atención

Customer Service

Todo el personal muy profesional y atentos

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As I was satisfied with your work, of course I would recommend it

Repair Quality

They did an excellent job repairing my pick up, and they even did some extra jobs, 👍

Customer Service

Very good attention, they also called enterprise to come for me to rent a car

My Experience

Their honesty is awesome too, they found money under the seat and told me.

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Especially their honesty and their patience.

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Buen trabajo gracias a todo el personal de Durrans Body shop por su atención y buen servicio.

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My Experience

I am completely satisfied. Paola and Don were friendly, professional, and responsible, and they returned my car in excellent condition. Don exceeded my expectations. Thanks to the Duran’s team 🙌

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This is my second opinion I’m about to give. I am completely satisfied with the job done on my car. Don met my expectations; he was friendly, professional, and responsible, and he returned my car on time. Paola is also friendly, understanding, and discreet. She also has excellent customer service skills. Overall, I am happy with Duran's professionalism and the crew he provided. Thank you all 🙌

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