Dynamic Collision Services

4.8 (3,107reviews)
97%
1125 Desoto Rd,  Baltimore,  MD  21223

In operation 8 years.

Dynamic Collision Services is Baltimore’s Body Shop! Born from the fundamental idea that customer satisfaction, communication and quality work come first, period. We aren’t your typical body shop; from our welcoming reception room and friendly team members, to our state of the art equipment, many customers who walk through the door find themselves surprised by the environment we’ve worked hard to create. Behind the scenes our talented technicians and painters work to deliver quality repairs to return your vehicle to its original glory.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (3,107)

My Experience

Car looks and drives like brand new again.it was detailed and cleaned on the inside. Very nice

Likely to Recommend

Repair Quality

Car looks great , just like new

Customer Service

Everyone is very friendly and n d helpful

Returned Clean

Likely to Recommend

Due to not contacting by phone.

Repair Quality

Good work

Customer Service

Friendliness

My Experience

I’m always pleased with the care and service Dynamic provides. Also, the convenience of having rental arrangements on location. Thanks again for the prompt service!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I had gotten into a 2 weeks after buying my car and after the repairs you wouldn't even know if it had been in an accident. The staff were super friendly and helpful and always responsive. Courtney was super helpful in the process and kept me updated on the repairs as they were happening.

Customer Service

My Experience

I found the employees efficient courteous and kind I will use this company again

Likely to Recommend

Repair Quality

Customer Service

My Experience

My experience was absolutely phenomenal! I worked with Courtney and she was so sweet and kept me up to date on everything going on with my car from start to finish. She completed my inspection and estimate quickly, and kept in constant contact with me after I dropped my car off regarding any work being completed or any delays that I encountered due to insurance. The level of customer service that she provided should be studied! Dynamic Collision is an AMAZING shop!

Likely to Recommend

Repair Quality

Customer Service

Courtney was amazing to work with, body work came out perfect, highly recommended

Likely to Recommend

Repair Quality

My car looks like it did before the vandalism and it was clean with a nice scent when I picked it up. There was friendly customer service and satisfactory communication.

Customer Service

My rental was returned for me and the employee was very nice

Likely to Recommend

NEVER

Repair Quality

Terrible didn’t fix everything that was supposed to be fixed and had a new dent took all the money though smh

Customer Service

Terrible did not fix everything that was supposed to be fixed and I had a new dent in my car smh took all the money though

Likely to Recommend

Repair Quality

The damage was not fixed

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Very understanding and professional

My Experience

The team was very nice and communicated well with me. My car was even done sooner than expected. I would definitely recommend them to others.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Dynamic did a Fantastic job with my insurance claim and repair. The repair itself was more than satisfactory. They did a wonderful job matching paint and making the car look like nothing ever happened.

Customer Service

They were more than accommodating and very easy to work with.

Likely to Recommend

Repair Quality

I've never had a problem at Dynamic Collision. The front desk staff is awesome, always polite and courteous.

Customer Service

Courtney is the best

Returned Clean

Likely to Recommend

I was very satisfied with the service and would highly recommend anyone else to go this shop.

Repair Quality

The shop did an amazing job with communicating with me about the repairs done with my vehicle. I was completely satisfied with all the repairs as well as the paint job to my car. This was totally worth the time and spent waiting to get my car back.

Customer Service

Customer service was very nice and kept me up to date with the timeline and repairs of my car.

Likely to Recommend

Repair Quality

Thank you. The car looks good. Only problem the move over sensors are not working properly.

Customer Service

Few things, move over sensors not working Properly.

Returned Clean

Likely to Recommend

There was nothing not to like so yes, I would recommend Dynamic Collision Services

Repair Quality

The face of my Dynamic Collision Services has been and is MS., Courtney as assisted by her equally talented auto damager appraiser Liz colleague, who provided continuity of vehicle intake and damage repair assessment were just outstanding in their job. Courtney's damage repair assessment presentation and breakdown as individual repair operation and its description was, to me, clear and unambiguous. Not only was my vehicle's repair done in a quality manner my accidental trespass in the body shop looking for the office revealed a very orderly cars in damage placement distribution and operations flow based on each car's stage of repair. I was impressed before my own repair. I found MS Courtney also very personable both over the phone, text and in-person.

Customer Service

Courtney kept me informed of my car's body shop repair progress as well being very responsive to any questions I had.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

The reason i chose Dynamic Collision in the first place from my insurance list of car repair shop is because i took the time to read the reviews and DC ones where the best. I was not disappointed, so I will definitely recommend DC to friends and family.

Repair Quality

Dynamic Collison did a great job restoring my car. You can not tell it was damage, it looks like it just roll of the dealers lot. Even my mom thought it was a new car. Thank you guys.

Customer Service

I was inform step by step on the progress of my repairs.

Likely to Recommend

Repair Quality

Second time having my vehicle repaired by them, 100% satisfied both times.

Customer Service