Eagle Auto Body - Decatur

4.9 (1,423reviews)
99%
2618 S Highway 287,  Decatur,  TX  76234

In operation 9 years.

Eagle Auto Body is a locally owned and operated repair facility focusing on a quality repair as well as exceptional customer service. We take pride in having over 250 5-star reviews in just two short years. We are in the customer service industry we just happen to repair vehicles. We stay committed to repairing vehicles with the OEM recommended repair procedures. We are happy to say we have an I-CAR certification for Aluminum, MIG and Section welding. We subscribe to Alldata for the latest in OEM repair procedures so that we stay up to date. At Eagle Auto Body, we are also one of the only body repair facilities with the OEM approved resistance spot welders(Its pretty neat, calls me, we like to brag about it :)). We work with all insurance claims, customer pays, and just random questions. We are just a group of people that really care about the person, and their vehicle, not just the numbers. Thanks for visiting our site, Eagle Auto Body

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,423)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, outstanding communication, and impressive repair results. Many highlight that vehicles were returned looking brand new, with several noting the work exceeded their expectations. The team is frequently commended for keeping customers informed throughout the repair process, often with regular updates via calls and texts. Customers also appreciate the staff going above and beyond, including assistance with insurance coordination and providing loaner vehicles. A few customers noted delays, though these were largely attributed to insurance or parts availability rather than the shop itself. One customer reported a negative experience citing poor communication and unfinished work. Overall, the vast majority of feedback reflects a highly satisfied customer base that strongly recommends the shop for auto body repairs.
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"Best customer service i have ever had. Employees were very knowledgeable and kind and made ..." Read more
"Amazing service and amazing employees! Fast and efficient and stayed in touch throughout ..." Read more
"THE BEST BODY SHOP i have ever used!!"
"Terrible customer service. Was told witness going to be performed and no work was completed when I ..." Read more
"... submit a few supplements when they found more issues. They care enough to do it right even if it does take more time. I love that!" Read more
"Was told 3 different dates of when my vehicle would be ready."
"Repairs completed and done earlier than expected and were very good the car looked like new"
"My car was fixed much earlier than promised."
"Communication is incredibly good. I was contacted, at least, twice a week with updates."
"Great job overall. Loved the constant updates"
"Was send a text message but would never respond back."
"Great service! Excellent communication about what was happening with my vehicle. Which was appreciated. Will be using ..." Read more
"... of work that was done and the quick turn around! The communication of progress along the way provided ease of mind and reassurance that I and ..." Read more

My Experience

We are very satisfied the car looks just like the day we bought it, and Manny was very pleasant to work with. Thank you very much!

My Experience

Your guys were great and willing to help with anything. Thank you Manny for Keeping me informed about everything. The truck looks great.

Likely to Recommend

Repair Quality

Great work and service.

Customer Service

Returned Clean

My Experience

They did an Excellent job!!

Likely to Recommend

I will indeed!! Already have!!!

Repair Quality

They are the Best! I will use them in the future!! Professional and their work is Impeccable!!

Customer Service

Awesome!!

Returned Clean

Likely to Recommend

I have told all my family and friends about Eagle Auto Body

Repair Quality

Couldn't be happier with the repairs done!

Customer Service

Everyone was very friendly and professional. I was kept updated on the progress of my repairs

Returned Clean

My Experience

EAB team, We really appreciate all the help with our vehicle! You and your team had great communication through the whole process and ensured we know what was going on with our car! Thank you so much!!! -Kody Pennington

My Experience

Great experience. Fast and efficient.

Likely to Recommend

Repair Quality

Customer Service

Manny was great!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Exceptional customer service and superior workmanship

Likely to Recommend

Repair Quality

Great customer service, excellent work. Highly recommend

Customer Service

Returned Clean

My Experience

Communication was great!

My Experience

Great customer service and communication.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Eagle Auto Body accomplished much more than I envisioned. They even submitted a few supplements when they found damage that couldn't be seen until deep into the process. My car is actually more beautiful than the day I purchased it used. I will use their services in the future for sure. Thank you so much for going above and beyond.

Likely to Recommend

My brother-in-law recommended Eagle Auto Body to me and I will definitely recommend them to my family and friends as well.

Repair Quality

Very professional crew here that communicates better than most.

Customer Service

Customer service is second to none. Excellent!

Returned Clean

My Experience

Eagle was very efficient in repairing my car. Looking at it you wouldn't know it was damaged. It looks brand new again. Thanks Eagle.

Likely to Recommend

Repair Quality

Everyone was very nice and informative. I didn't have question anything because they stayed on top of it.

Customer Service

Returned Clean

My Experience

Great job

Likely to Recommend

Repair Quality

Did a great job!

Customer Service

Returned Clean

My Experience

Manny was friendly and went above and beyond to make sure my car looked perfect!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Manny was awesome! He kept me informed every step of the way. He also went above and beyond whenever my insurance stopped paying for a rental car. He made sure to take care of it and then got me a loaner car. Thank you all so much for all your help during this process.

Returned Clean

My Experience

Went above and beyond even dealing with the headache of an insurance company. Repeated satisfaction!! Have done my car and my wife’s.

Likely to Recommend

Repair Quality

Excellent staff and A+ communication

Customer Service

Manny n Orion were stellar!

Returned Clean