James Wood Collision Center

4.5 (716reviews)
89%
2111 Hwy 287 South,  Decatur,  TX  76234

Small town atmosphere where vehicles are repaired by professionals who care.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (716)

Likely to Recommend

Repair Quality

The service ai received was excellent. The communication was excellent and the repairs done to the truck looked great! I picked up the truck and it was cleaner that when I dropped it off, inside and out!

Customer Service

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Not a good experience

Repair Quality

1 - The fin on driver's side has big dent right in the middle of it . You could slide a nickel all the way around, between fin and cab, Was told it still works and would be ok. # 2 - The Gator Cover , wasn't aligned correctly, it has three sets of latches. The latches next to the cab seems to latch some-what. The next set of latches would not latche. The latches at the tailgate took some effort to get it to latche .

Customer Service

1 - The fin on driver's side has big dent right in the middle of it . You could slide a nickel all the way around, between fin and cab, Was told it still works and would be ok. # 2 - The Gator Cover , wasn't aligned correctly, it has three sets of latches. The latches next to the cab seems to latch some-what. The next set of latches would not latche. The latches at the tailgate took some effort to get it to latche .

Returned Clean

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very helpful and quick service

Customer Service

very quick

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Great crew to work with.

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Repair Quality

Vehicle alignment was needed after collision but was not done.

Customer Service

The agent, Sam met me as though I was nuisance in his day.

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Excellent job quick turn around you can’t even tell we had an accident

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Repair Quality

I know I’m on the outside looking in and don’t know what all is involved, but I thought it took maybe a bit too long to get my vehicle repaired. But at this point in time I am really satisfied with the quality of work and the appearance and handling of my truck.

Customer Service

Maybe a few more texts or phone calls to advise me of the progress- or lack of

Returned Clean

Likely to Recommend

Repair Quality

Sam was great! Updated me about my car constantly. I didn’t have to deal with insurance at all other than starting the claim, he did the rest! 10/10 would recommend

Customer Service

Returned Clean