Eagle Auto Body - Decatur

4.9 (1,433reviews)

99%

(940) 437-7103

2618 S Highway 287, Decatur, TX 76234

99%

See Photos

2618 S Highway 287
Decatur, TX 76234

Get Directions Website Email

About Eagle Auto Body - Decatur

See Photos

2618 S Highway 287
Decatur, TX 76234

Get Directions Website Email

In operation 9 years.

Eagle Auto Body is a locally owned and operated repair facility focusing on a quality repair as well as exceptional customer service. We take pride in having over 250 5-star reviews in just two short years. We are in the customer service industry we just happen to repair vehicles. We stay committed to repairing vehicles with the OEM recommended repair procedures. We are happy to say we have an I-CAR certification for Aluminum, MIG and Section welding. We subscribe to Alldata for the latest in OEM repair procedures so that we stay up to date. At Eagle Auto Body, we are also one of the only body repair facilities with the OEM approved resistance spot welders(Its pretty neat, calls me, we like to brag about it :)). We work with all insurance claims, customer pays, and just random questions. We are just a group of people that really care about the person, and their vehicle, not just the numbers. Thanks for visiting our site, Eagle Auto Body

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (1,433)

Sort By:
Newest
Rating

1,055 Customers Rated

5 Stars

69.3% Complete

(993)
4 Stars

2.9% Complete

(41)
3 Stars

0.7% Complete

(10)
2 Stars

0.1% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0.6% Complete

(9)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, outstanding communication, and impressive repair results. Many highlight that vehicles were returned looking brand new, with several noting the work exceeded their expectations. The team is frequently commended for keeping customers informed throughout the repair process, often with regular updates via calls and texts. Customers also appreciate the staff going above and beyond, including assistance with insurance coordination and providing loaner vehicles. A few customers noted delays, though these were largely attributed to insurance or parts availability rather than the shop itself. One customer reported a negative experience citing poor communication and unfinished work. Overall, the vast majority of feedback reflects a highly satisfied customer base that strongly recommends the shop for auto body repairs.

Select to learn more

Service Quality
Timeliness
Communication

"Best customer service i have ever had. Employees were very knowledgeable and kind and made ..." Read more

"Amazing service and amazing employees! Fast and efficient and stayed in touch throughout ..." Read more

"THE BEST BODY SHOP i have ever used!!"

"Terrible customer service. Was told witness going to be performed and no work was completed when I ..." Read more

"... submit a few supplements when they found more issues. They care enough to do it right even if it does take more time. I love that!" Read more

"Was told 3 different dates of when my vehicle would be ready."

"Repairs completed and done earlier than expected and were very good the car looked like new"

"My car was fixed much earlier than promised."

"Communication is incredibly good. I was contacted, at least, twice a week with updates."

"Great job overall. Loved the constant updates"

"Was send a text message but would never respond back."

"Great service! Excellent communication about what was happening with my vehicle. Which was appreciated. Will be using ..." Read more

"... of work that was done and the quick turn around! The communication of progress along the way provided ease of mind and reassurance that I and ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Best customer service i have ever had. Employees were very knowledgeable and kind and made ..." Read more

"Amazing service and amazing employees! Fast and efficient and stayed in touch throughout ..." Read more

"THE BEST BODY SHOP i have ever used!!"

"Terrible customer service. Was told witness going to be performed and no work was completed when I ..." Read more

"... submit a few supplements when they found more issues. They care enough to do it right even if it does take more time. I love that!" Read more

"Was told 3 different dates of when my vehicle would be ready."

"Repairs completed and done earlier than expected and were very good the car looked like new"

"My car was fixed much earlier than promised."

"Communication is incredibly good. I was contacted, at least, twice a week with updates."

"Great job overall. Loved the constant updates"

"Was send a text message but would never respond back."

"Great service! Excellent communication about what was happening with my vehicle. Which was appreciated. Will be using ..." Read more

"... of work that was done and the quick turn around! The communication of progress along the way provided ease of mind and reassurance that I and ..." Read more

Rhonda (Chevrolet owner) reviewed 8/31/26

Second time they worked on my truck couldn’t ask for anything better. They are wonderful. I recommend highly.

Caroline (Kia owner) reviewed 8/31/26

Traci (Audi owner) reviewed 8/31/26

Kirstan (Toyota owner) reviewed 8/31/26

Great work! Can not even tell it was not the original door. And offering another service regarding my windshield was a bonus. Thorough and polite!

Jeremy (Ford owner) reviewed 8/31/26

Best auto body shop around! Honest and quality work!

Kristan (Kia owner) reviewed 8/31/26

Donna (Ford owner) reviewed 8/25/26

You guys are great! My car looks brand new, I couldn’t be happier with the service and the quality of work I received! Thank you!

Lauren (Chevrolet owner) reviewed 8/24/26

Renee (Ford owner) reviewed 8/24/26

Our experience so far has been great.

Manny gave constant updates and so far everything is going great with the repairs.

Customer service was great and we received the car back washed and clean.

Brandi (RAM owner) reviewed 8/14/26

Great service! Manny kept me updated throughout the process. I will use Eagle Auto Body in Decatur again if the need arises.

Joe (Hyundai owner) reviewed 8/7/26

We are very satisfied the car looks just like the day we bought it, and Manny was very pleasant to work with. Thank you very much!

Billy (Chevrolet owner) reviewed 8/6/26

Your guys were great and willing to help with anything. Thank you Manny for Keeping me informed about everything. The truck looks great.

Great work and service.

Theresa (Dodge owner) reviewed 8/3/26

They did an Excellent job!!

I will indeed!! Already have!!!

They are the Best! I will use them in the future!! Professional and their work is Impeccable!!

Awesome!!

Sherry (Ford owner) reviewed 8/1/26

I have told all my family and friends about Eagle Auto Body

Couldn't be happier with the repairs done!

Everyone was very friendly and professional. I was kept updated on the progress of my repairs

Kody (Toyota owner) reviewed 7/31/26

EAB team, We really appreciate all the help with our vehicle! You and your team had great communication through the whole process and ensured we know what was going on with our car! Thank you so much!!! -Kody Pennington

Randall (Toyota owner) reviewed 7/31/26

Great experience. Fast and efficient.

Manny was great!

Mitzi (Dodge owner) reviewed 7/30/26

Jordan (Kia owner) reviewed 7/23/26

Jennifer (GMC owner) reviewed 7/23/26

Exceptional customer service and superior workmanship

Great customer service, excellent work. Highly recommend

Corey (Infiniti owner) reviewed 7/21/26

Communication was great!

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Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

Eagle Auto Body - Decatur

About Eagle Auto Body - Decatur

Reviews (1,433)

1,055 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0