Eagle Auto Body - Decatur

4.9 (1,440reviews)

98%

(940) 437-7103

2618 S Highway 287, Decatur, TX 76234

98%

See Photos

2618 S Highway 287
Decatur, TX 76234

Get Directions Website Email

About Eagle Auto Body - Decatur

See Photos

2618 S Highway 287
Decatur, TX 76234

Get Directions Website Email

In operation 9 years.

Eagle Auto Body is a locally owned and operated repair facility focusing on a quality repair as well as exceptional customer service. We take pride in having over 250 5-star reviews in just two short years. We are in the customer service industry we just happen to repair vehicles. We stay committed to repairing vehicles with the OEM recommended repair procedures. We are happy to say we have an I-CAR certification for Aluminum, MIG and Section welding. We subscribe to Alldata for the latest in OEM repair procedures so that we stay up to date. At Eagle Auto Body, we are also one of the only body repair facilities with the OEM approved resistance spot welders(Its pretty neat, calls me, we like to brag about it :)). We work with all insurance claims, customer pays, and just random questions. We are just a group of people that really care about the person, and their vehicle, not just the numbers. Thanks for visiting our site, Eagle Auto Body

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (1,440)

Sort By:
Newest
Rating

1,062 Customers Rated

5 Stars

69.4% Complete

(999)
4 Stars

2.8% Complete

(41)
3 Stars

0.8% Complete

(11)
2 Stars

0.1% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0.6% Complete

(9)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, exceptional communication, and timely repairs. Many highlight the flawless repair work, with vehicles returned looking brand new or better than before. The team is frequently commended for being professional, friendly, and empathetic. Customers appreciate being kept informed throughout the repair process, often receiving updates multiple times per week. The shop's willingness to go above and beyond, including coordinating with insurance companies, offering loaner vehicles, and even delivering cars to customers, stands out as a hallmark of their service. A few customers noted areas for improvement, such as more frequent daily updates and occasional minor finish imperfections, but these represent a small minority of feedback. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to family and friends.

Select to learn more

Service Quality
Timeliness
Communication

"Customer service is second to none. Excellent!"

"... empathetic, professional, and helpful. They're also very skilled with what they do." Read more

"Best auto body shop around! Honest and quality work!"

"They are the Best! I will use them in the future!! Professional and their work is Impeccable!!"

"Terrible customer service. Was told witness going to be performed and no work was completed when I picked ..." Read more

"Very communicative and fast!"

"I am very pleased with the quality of work that was done and the quick turn around! The communication of progress ..." Read more

"My car was fixed much earlier than promised."

"Repairs completed and done earlier than expected and were very good the car looked like new"

"Was told 3 different dates of when my vehicle would be ready."

"Communication is incredibly good. I was contacted, at least, twice a week with updates."

"Eagle constantly gave me updates on the status of repair"

"Great service! Excellent communication about what was happening with my vehicle. Which was appreciated. Will be using ..." Read more

"Was send a text message but would never respond back."

"Could use better daily communication, but overall the experience was great!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Customer service is second to none. Excellent!"

"... empathetic, professional, and helpful. They're also very skilled with what they do." Read more

"Best auto body shop around! Honest and quality work!"

"They are the Best! I will use them in the future!! Professional and their work is Impeccable!!"

"Terrible customer service. Was told witness going to be performed and no work was completed when I picked ..." Read more

"Very communicative and fast!"

"I am very pleased with the quality of work that was done and the quick turn around! The communication of progress ..." Read more

"My car was fixed much earlier than promised."

"Repairs completed and done earlier than expected and were very good the car looked like new"

"Was told 3 different dates of when my vehicle would be ready."

"Communication is incredibly good. I was contacted, at least, twice a week with updates."

"Eagle constantly gave me updates on the status of repair"

"Great service! Excellent communication about what was happening with my vehicle. Which was appreciated. Will be using ..." Read more

"Was send a text message but would never respond back."

"Could use better daily communication, but overall the experience was great!"

Sarah (Ford owner) reviewed 9/14/26

Kassidy (Kia owner) reviewed 9/14/26

Eagle Auto was so good and took great care of my car. Very informative from start to finish. Will definitely use again in the future and recommend to anyone I know!

Paul (Chevrolet owner) reviewed 9/14/26

Were excellent, service was great, work done in a timely manner Manny was the Greatest!

Wayne (Ford owner) reviewed 9/10/26

What a fabulous experience. Car was done ahead of time. Fast, effective and friendly service. The whole staff there is great, but I dealt mostly with Manny, and he provided amazing service and communication from start to finish. I would highly recommend them for all your auto body repair needs. Thank you guys!

Louie (Chevrolet owner) reviewed 9/7/26

I totally satisfied with the work they did on my truck. They went out of their way with their scheduling on everything to match up with my scheduling to do what I needed to do. I recommend them to everybody The guys in the shop were great and real professional.

Will (BMW owner) reviewed 9/7/26

Quality workmanship.

Answered questions and fixed decal that was incorrect after pointing it out.

Nikki (Hyundai owner) reviewed 9/7/26

Rhonda (Chevrolet owner) reviewed 9/2/26

Second time they worked on my truck couldn’t ask for anything better. They are wonderful. I recommend highly.

Wonderful job guys

Communication was wonderful

Caroline (Kia owner) reviewed 8/31/26

Traci (Audi owner) reviewed 8/31/26

Kirstan (Toyota owner) reviewed 8/31/26

Great work! Can not even tell it was not the original door. And offering another service regarding my windshield was a bonus. Thorough and polite!

Jeremy (Ford owner) reviewed 8/31/26

Best auto body shop around! Honest and quality work!

Kristan (Kia owner) reviewed 8/31/26

Donna (Ford owner) reviewed 8/25/26

You guys are great! My car looks brand new, I couldn’t be happier with the service and the quality of work I received! Thank you!

Lauren (Chevrolet owner) reviewed 8/24/26

Renee (Ford owner) reviewed 8/24/26

Our experience so far has been great.

Manny gave constant updates and so far everything is going great with the repairs.

Customer service was great and we received the car back washed and clean.

Brandi (RAM owner) reviewed 8/14/26

Great service! Manny kept me updated throughout the process. I will use Eagle Auto Body in Decatur again if the need arises.

Joe (Hyundai owner) reviewed 8/7/26

We are very satisfied the car looks just like the day we bought it, and Manny was very pleasant to work with. Thank you very much!

Billy (Chevrolet owner) reviewed 8/6/26

Your guys were great and willing to help with anything. Thank you Manny for Keeping me informed about everything. The truck looks great.

Great work and service.

Theresa (Dodge owner) reviewed 8/3/26

They did an Excellent job!!

I will indeed!! Already have!!!

They are the Best! I will use them in the future!! Professional and their work is Impeccable!!

Awesome!!

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Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

Eagle Auto Body - Decatur

About Eagle Auto Body - Decatur

Reviews (1,440)

1,062 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 3.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0