Eagle Body Works, Inc

4.9 (1,126reviews)
99%
810 Mauldin Road,  Greenville,  SC  29607

Eagle Body Works is a family-owned business in Greenville, South Carolina. Owners, Dan & Carol Doot, with sons Chris and Daniel, along with the staff bring over 50 years of Automotive Expertise to the Upstate. Dan was born in the business, learning the trade while working in his father's body shop as a young kid growing up. Dan would later transfer his skills to implement collision and paint repair departments for both Mercedes-Benz and BMW of North America corporate offices. He would complete a 30-year career by designing and managing the vehicle repair department at the BMW Performance Center, located in Upstate South Carolina. As the owner of Eagle Body Works, Dan and his team are committed to providing the uncompromised repair quality and processing efficiency our customers and community deserves!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
  • German
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Honda
I-Car
Infiniti
MINI
Volvo

Reviews (1,126)

Customers say
Overall Customer Satisfaction
Customers consistently praise Eagle Body Works for exceptional service quality, with many highlighting the professional and friendly staff who provide excellent communication throughout the repair process. Reviews frequently mention the outstanding craftsmanship and attention to detail, with vehicles often returned looking like new or better than before. The family-owned business atmosphere creates a welcoming environment where customers feel valued and treated like family. Many customers appreciate the timely completion of repairs, often ahead of schedule, and the thorough cleaning of vehicles upon return. The shop's expertise with luxury vehicles, particularly BMW repairs, and use of certified parts receives high praise. While some customers experienced delays due to parts availability or communication gaps, the overall sentiment reflects strong satisfaction with the quality of work, professionalism, and customer care provided by the entire team.
Select to learn more
"It's very rare you find amazing hospitality and precise quality of work. The Eagle Body Works staff is nothing short of amazing, ..." Read more
"Eagle body works went above and beyond with the care the took when fixing my car."
"Eagle body works did an exceptional job on my car. It was ready when they said it would be. That so ..." Read more
"Excellent quality work. I could see no evidence of the damage. Also, the outside and inside of my ..." Read more
"Eagles customer service is non pareil! They value quality, honesty and offer a genuine family experience."
"1 day early!"
"Ready on time and as promised."
"... inside of my car had been cleaned. In addition the work was completed ahead of schedule. Could not be more satisfied!" Read more
"Was ready on time"
"Exactly as informed."
"Excellent communication throughout the process."
"They kept in touch with me to let me know how things were progressing."
"Outstanding communication"
"Every single step of the way. Continuous messages and a phone call"
"Communication was top notch!"

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They are top notch! They communicate well, are thorough and do excellent work and take pride in their work.

Repair Quality

Extremely satisfied with quality of work.

Customer Service

Excellent Customer service

My Experience

I couldn’t be happier with the experience I had at Eagle BodyWorks! From start to finish, the team was professional, knowledgeable, and genuinely cared about doing the job the right way. They kept me informed throughout the repair process, answered all of my questions, and treated my vehicle with the care and attention it deserved. The quality of the repair exceeded my expectations. The fit and finish are excellent, and my BMW looks fantastic again. It’s clear they take pride in their craftsmanship and don’t cut corners. Their commitment to quality and customer satisfaction really sets them apart. If you’re looking for a body shop that values honesty, attention to detail, and high-quality repairs, I highly recommend Eagle BodyWorks. Thank you to everyone for making what could have been a stressful experience a smooth one. I wouldn’t hesitate to trust the Doot family with my vehicle again!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Overall so so happy! You guys were incredible from start to finish. We appreciate you guys so much!

Likely to Recommend

Repair Quality

Customer Service

Job well done!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Y'all did an amazing job. Communicated well, went to bat for me with my insurance company, and went above and beyond to help me out and explain things.

Customer Service

Returned Clean

My Experience

They did what they said they would do and when they said they would. This is enough to say these days Beyond that, they recognized that I’m picky and will look for details. Again, Eagle delivered

Likely to Recommend

Definitely recommend

Repair Quality

Start to finish, Eagle is professional, friendly and in touch with the needs of their customer - as a person. I am 45 minutes away from the shop but they have my trust and will gladly make the journey to have work done by a shop i trust.

Customer Service

I’m very pleased with the work they’ve done and with the way they pay attention to detail. Would definitely recommend

Returned Clean

My Experience

Are we ever glad we discovered Eagle Body Works!! The collision repair shop was recommended to us for our BMW. It was a small job for them, but an important one for us. And we couldn't be more pleased! The job was done quick and done well.

Likely to Recommend

Repair Quality

Very professional and easy to deal with. Very high quality work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It's very rare you find amazing hospitality and precise quality of work. The Eagle Body Works staff is nothing short of amazing, I encountered a small issue after my repair and they made it right no questions asked.

Customer Service

Returned Clean

My Experience

I Enjoyed working with Eagle Body Works. To everyone there thank you, you did an outstanding job. Everyone there made my BMW repair painless from my side. Great communication with you and You spent time with me explaining everything. Your expertise in working with my insurance company Progressive was very valuable , Your knowledge of Body repair is highly appreciated, Also thank you Dan for trying to help me with a phone call that we were trying to make to contact the person who hit my parked car. Unfortunately they didn't do the right thing and give me there insurance information. And to pay for the repairs. Thank you for going the extra mile in picking up a new battery from Auto Zone that was still under warranty , Please tell the person at Auto Zone thank you for replacing the battery that was still under warranty and letting you pick it up for me. You are Honest and have integrity. Other shops probably would have just said we had to replace the battery and not have tried to see about the getting the battery replaced under my remaining warranty. Eagle Body Shop is my Go To Shop for my BMW .

Likely to Recommend

Great service overall. Use of certified BMW spare parts is a plus.

Repair Quality

Great job, car looks like new!

Customer Service

Excellent customer service. They kept you informed on the status of the car all the time. They explained all very well and clearly!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Amazing work with matching the matte color paint. So relieved. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone that I had the pleasure of dealing with treated me like family. Highest quality repair and paint professionals. Highly recommend to anyone that wants peace of mind when having their car repaired and painted.

Likely to Recommend

They are my go to shop in the future and anyone that I run across needing repair service I will always recommend EBW. BTW, Wes Lynch was the person that referred EBW to me. I have been a customer of his in the past and contacted him to see if he could make a recommendation. He did not hesitate one second, he said go to EBW.

Repair Quality

I was extremely happy working with all of the people at the shop - from the owner on down the employee ladder. Also very pleased with the craftsmanship evident in the repair of my car.

Customer Service

Everyone was friendly, attentive, knowledgeable, and patient.

Returned Clean