Eagle Body Works, Inc

4.9 (1,134reviews)
99%
810 Mauldin Road,  Greenville,  SC  29607

Eagle Body Works is a family-owned business in Greenville, South Carolina. Owners, Dan & Carol Doot, with sons Chris and Daniel, along with the staff bring over 50 years of Automotive Expertise to the Upstate. Dan was born in the business, learning the trade while working in his father's body shop as a young kid growing up. Dan would later transfer his skills to implement collision and paint repair departments for both Mercedes-Benz and BMW of North America corporate offices. He would complete a 30-year career by designing and managing the vehicle repair department at the BMW Performance Center, located in Upstate South Carolina. As the owner of Eagle Body Works, Dan and his team are committed to providing the uncompromised repair quality and processing efficiency our customers and community deserves!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
  • German
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Genesis
Honda
I-Car
Infiniti
MINI
Volvo

Reviews (1,134)

Customers say
Overall Customer Satisfaction
Customers consistently praise Eagle Body Works for outstanding repair quality, with many noting their vehicles looked brand new upon return. The shop receives high marks for professional, friendly, and attentive customer service, with several customers highlighting the family-owned atmosphere as a standout quality. Communication throughout the repair process is frequently commended, including proactive text and phone updates. Timeliness is largely praised, with numerous vehicles completed ahead of schedule. A few customers noted delays, though most acknowledged these were due to back-ordered parts beyond the shops control. Minor improvement points raised by customers include more consistent proactive status updates and ensuring all vehicle components are properly reassembled before return. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
Select to learn more
"Eagles customer service is non pareil! They value quality, honesty and offer a genuine family experience."
"Excellent quality work. I could see no evidence of the damage. Also, the outside and inside of my car had been ..." Read more
"Outstanding repair quality. I truly love how Eagle Body Works paid attention to detail and it really shows in their ..." Read more
"... work of their technical experts, I can tell you that it looks, feels, and drives like the damage never occurred!" Read more
"... my Mercedes and always will they do amazing work. My car always looks brand new when I get it back. I couldn't recommend them anymore. I am a super picky ..." Read more
"... and inside of my car had been cleaned. In addition the work was completed ahead of schedule. Could not be more satisfied!" Read more
"1 day early!"
"My car was ready two days before it was due to be repaired."
"First I was told 5 or 6 days, then it turned into 17 days, then in the end it was actually 20 days. For me ..." Read more
"Ready as promised even with insurance delays"
"EXCELLENT SERVICE, EXCELLENT ATTENTION TO DETAIL, EXCELLENT CUSTOMER CARE AND FOLLOW UP"
"Excellent communication throughout the process."
"Occasional texts kept me in the loop with progress"
"The communication was great! They texted and called to give me updates!"
"Communication was not quite what I hope it would be. As an example, I asked for progress photographs and ..." Read more

Likely to Recommend

Repair Quality

Great work. Good communication. Reasonably priced.

Customer Service

Great. Both ladies up front were courteous and professional

Returned Clean

My Experience

Your whole team from the front desk to owner were very kind, patience, and professionals. My car looks great! Thank you

My Experience

My car looked like new when I picked it up. I was very pleased not only with the excellent repairs that were done, but with the friendliness of the workers! I would recommend them to anyone needing body work done to their vehicle!

My Experience

Friendly, professional and respectful. I enjoyed the process. The ladies in the office were extremely helpful and friendly. They kept me in during the process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fabulous work and great customer service! Thank you!

Likely to Recommend

Repair Quality

As always, you do a fantastic job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They are top notch! They communicate well, are thorough and do excellent work and take pride in their work.

Repair Quality

Extremely satisfied with quality of work.

Customer Service

Excellent Customer service

My Experience

I couldn’t be happier with the experience I had at Eagle BodyWorks! From start to finish, the team was professional, knowledgeable, and genuinely cared about doing the job the right way. They kept me informed throughout the repair process, answered all of my questions, and treated my vehicle with the care and attention it deserved. The quality of the repair exceeded my expectations. The fit and finish are excellent, and my BMW looks fantastic again. It’s clear they take pride in their craftsmanship and don’t cut corners. Their commitment to quality and customer satisfaction really sets them apart. If you’re looking for a body shop that values honesty, attention to detail, and high-quality repairs, I highly recommend Eagle BodyWorks. Thank you to everyone for making what could have been a stressful experience a smooth one. I wouldn’t hesitate to trust the Doot family with my vehicle again!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Overall so so happy! You guys were incredible from start to finish. We appreciate you guys so much!

Likely to Recommend

Repair Quality

Customer Service

Job well done!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Y'all did an amazing job. Communicated well, went to bat for me with my insurance company, and went above and beyond to help me out and explain things.

Customer Service

Returned Clean

My Experience

They did what they said they would do and when they said they would. This is enough to say these days Beyond that, they recognized that I’m picky and will look for details. Again, Eagle delivered

Likely to Recommend

Definitely recommend

Repair Quality

Start to finish, Eagle is professional, friendly and in touch with the needs of their customer - as a person. I am 45 minutes away from the shop but they have my trust and will gladly make the journey to have work done by a shop i trust.

Customer Service

I’m very pleased with the work they’ve done and with the way they pay attention to detail. Would definitely recommend

Returned Clean

My Experience

Are we ever glad we discovered Eagle Body Works!! The collision repair shop was recommended to us for our BMW. It was a small job for them, but an important one for us. And we couldn't be more pleased! The job was done quick and done well.

Likely to Recommend

Repair Quality

Very professional and easy to deal with. Very high quality work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean