Eagle Body Works, Inc

4.9 (1,134reviews)
99%
810 Mauldin Road,  Greenville,  SC  29607

Eagle Body Works is a family-owned business in Greenville, South Carolina. Owners, Dan & Carol Doot, with sons Chris and Daniel, along with the staff bring over 50 years of Automotive Expertise to the Upstate. Dan was born in the business, learning the trade while working in his father's body shop as a young kid growing up. Dan would later transfer his skills to implement collision and paint repair departments for both Mercedes-Benz and BMW of North America corporate offices. He would complete a 30-year career by designing and managing the vehicle repair department at the BMW Performance Center, located in Upstate South Carolina. As the owner of Eagle Body Works, Dan and his team are committed to providing the uncompromised repair quality and processing efficiency our customers and community deserves!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
  • German
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Genesis
Honda
I-Car
Infiniti
MINI
Volvo

Reviews (1,134)

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Repair Quality

It's very rare you find amazing hospitality and precise quality of work. The Eagle Body Works staff is nothing short of amazing, I encountered a small issue after my repair and they made it right no questions asked.

Customer Service

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My Experience

I Enjoyed working with Eagle Body Works. To everyone there thank you, you did an outstanding job. Everyone there made my BMW repair painless from my side. Great communication with you and You spent time with me explaining everything. Your expertise in working with my insurance company Progressive was very valuable , Your knowledge of Body repair is highly appreciated, Also thank you Dan for trying to help me with a phone call that we were trying to make to contact the person who hit my parked car. Unfortunately they didn't do the right thing and give me there insurance information. And to pay for the repairs. Thank you for going the extra mile in picking up a new battery from Auto Zone that was still under warranty , Please tell the person at Auto Zone thank you for replacing the battery that was still under warranty and letting you pick it up for me. You are Honest and have integrity. Other shops probably would have just said we had to replace the battery and not have tried to see about the getting the battery replaced under my remaining warranty. Eagle Body Shop is my Go To Shop for my BMW .

Likely to Recommend

Great service overall. Use of certified BMW spare parts is a plus.

Repair Quality

Great job, car looks like new!

Customer Service

Excellent customer service. They kept you informed on the status of the car all the time. They explained all very well and clearly!

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My Experience

Amazing work with matching the matte color paint. So relieved. Thank you.

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My Experience

Everyone that I had the pleasure of dealing with treated me like family. Highest quality repair and paint professionals. Highly recommend to anyone that wants peace of mind when having their car repaired and painted.

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They are my go to shop in the future and anyone that I run across needing repair service I will always recommend EBW. BTW, Wes Lynch was the person that referred EBW to me. I have been a customer of his in the past and contacted him to see if he could make a recommendation. He did not hesitate one second, he said go to EBW.

Repair Quality

I was extremely happy working with all of the people at the shop - from the owner on down the employee ladder. Also very pleased with the craftsmanship evident in the repair of my car.

Customer Service

Everyone was friendly, attentive, knowledgeable, and patient.

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Likely to Recommend

Wouldn't consider recommending anyone else!

Repair Quality

Eagle performed work on our BMW 2 years ago. The work was spectular. Last month we required body work. The only repair shop to go was Eagle

Customer Service

Carol, Dan and the team are professionals. They are understanding and sensitive. Data and very efficient. Estimates took maybe 1 day, maybe 2 days. Costs were very appropriate

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My Experience

I was completely satisfied with my entire experience at Eagle!! From the front staff to the repairs, the clarity about what was being done to my vehicle, the cost, dealing with insurance, and the quality of everyone’s attitude and skill. Thank you for all of your work and your awesome service!!

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My Experience

My vehicle looks new again. The staff is amazing. Thank you.

My Experience

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Refer folks all the time!

Repair Quality

Exactly what I expected!!

Customer Service

Great communication!

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My Experience

I always trust Eagle body works with my Mercedes and always will they do amazing work. My car always looks brand new when I get it back. I couldn't recommend them anymore. I am a super picky person who hardly writes reviews but this place makes me so happy and I trust them so much with my vehicles. I don't even trust the body shop from Mercedes Benz in Greenville. I also wrote a Google review for yall I hope you guys stay in business as long as I am alive.

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Repair Quality

Thank you for helping with very step along the way and taking good care of me to make sure my car was fixed

Customer Service

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My Experience

Your staff was excellent during this stressful time. Everyone we talked to was extremely friendly and understanding everytime we called with questions. The work done on the vehicle itself was excellent and we appreciate everything you guys did for us.

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Great work and nice people to deal with

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I trust Eagle Body Works to be thorough and use the highest quality parts

Repair Quality

My rating is based on having the truck back only one week. As I add driving miles, I will have a more complete idea regarding the enduring quality of the workmanship.

Customer Service

Communication was not quite what I hope it would be. As an example, I asked for progress photographs and received only those included with the supplements transmitted to the insurance adjuster.

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Repair Quality

Exceptional service, great quality.

Customer Service

In today’s world it is comforting to speak to a genuine person and then that person have a pleasant attitude.

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