Eagle Collision & Restoration

4.9 (105reviews)
97%
45-620 Kamehameha Hwy Unit B,  Kaneohe,  HI  96744

In operation 11 years.

Local Family-owned repair facility with over 30 Years of Collision and Painting experience. Our goal is to provide high quality repairs to all our customers. Specializing in insurance repairs, personal repairs, fleet repairs, rust repairs, restoration repairs and painting of hoods and roofs. Estimates by appointment.

Services
  • Lifetime Warranty
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 4:00 pm
Tue 8:30 am - 3:30 pm
Wed 8:30 am - 4:00 pm
Thu 8:30 am - 4:00 pm
Fri 8:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (105)

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HIGHLY RECOMMEND!

Repair Quality

Awesome service! From the initial call to schedule estimate of damage to pick up of my vehicle. I will highly recommend Eagle Collision.

Customer Service

Excellent customer service @

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Great service and very helpful

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Excellent repair and customer service

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Excellent follow through on everything.

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Repair Quality

Can’t answer this because my car was deemed a total loss. But while I was there when my car was brought in, Eagle folks were very helpful and kind so I would give the experience a 10.

Customer Service

See previous note

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Likely to Recommend

Shop schedule (M-F, 9-3:30pm) is really narrow. I understand they have a small parking lot and want to get your vehicle out of their lot as soon as it is done but, they have to understand (that) if their repair time is drastically inaccurate, they need to accommodate the customer more.

Repair Quality

The estimated time of repair was 7-9 business days. It only took 3 days but, I wasn't prepared to pick up my truck when they called for me to pick up my truck on day 3 of the repair. Eagle then reported me to my insurance carrier that I was keeping the rental car an extra day on my own accord, which prompted my insurance carrier to charge the extra rental car day to me. That wasn't necessary or, acceptable. Eagle should have sharpened their repair time estimate or, clarified their pick-up policy from the beginning. If it wasn't for that, I would've given them 10. Clearly communicate expectations from the beginning would improve their score.

Customer Service

Customer service wasn't the issue. Keala was nice and professional. Communicating expectations accurately was the issue.

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Definitely.

Repair Quality

Customer service was top notch from the first meeting, through updates, and vehicle completion. Color matching is and panel alignment is excellent. Can’t even tell there was a repair done.

Customer Service

Excellent, courteous, friendly, knowledgeable.

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Customer Service

very professional

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Definitely would recommend

Repair Quality

Everyone was very helpful for and friendly made it so easy to do business there

Customer Service

Great customer service

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Being a small business owner myself, I really appreciated the attention to detail that was presented. From the office staff with total professionalism to the outstanding job they did on my vehicle. I really am happy with the service provided . So nice to see another locally owned business doing well .... We are all a dying breed .... Thank you

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Excellent customer service, excellent repairs 10 star experience!!!! Definitely recommend

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Thanks for your awesome work on my jeep

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Repair Quality

Excellent! Just like new!

Customer Service

Very excellent customer service, Ms. Tina walked us through every step of the process and explained and ensured we understood each step. Mahalo nui Ms. Tina!

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Repair Quality

Everything Eagle did was as scheduled, on time, done to satisfaction. Kaela and Tina followed through to the PU of my vehicle. Mahalo to those two young ladies

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I already have recommended to several co-workers and friends.

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