Eagle Collision & Restoration

4.9 (104reviews)
97%
45-620 Kamehameha Hwy Unit B,  Kaneohe,  HI  96744

In operation 11 years.

Local Family-owned repair facility with over 30 Years of Collision and Painting experience. Our goal is to provide high quality repairs to all our customers. Specializing in insurance repairs, personal repairs, fleet repairs, rust repairs, restoration repairs and painting of hoods and roofs. Estimates by appointment.

Services
  • Lifetime Warranty
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 4:00 pm
Tue 8:30 am - 3:30 pm
Wed 8:30 am - 4:00 pm
Thu 8:30 am - 4:00 pm
Fri 8:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (104)

Likely to Recommend

Repair Quality

Very happy with the repair, customer service was excellent

Customer Service

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Repair Quality

Awesome job

Customer Service

Super friendly

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Likely to Recommend

I would wholeheartedly recommend this company. They were especially good about coordinating with the insurance company.

Repair Quality

Customer Service

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Repair Quality

Excellent

Customer Service

Great

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Likely to Recommend

Floor vacuumed

Repair Quality

Eagle Collision did a wonderful job on my car. The paint matched very well. They even worked on surrounding areas that was not part of the requested application. The project was completed before the estimated time of completion. I recommend Eagle Collision for any body work.

Customer Service

Receptionist was very friendly and helpful with explaining procedure, etc

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Likely to Recommend

Repair Quality

Great service throughout entire process. Car looks great. Was a little surprised that when we picked up our vehicle, nobody did a “final inspection”/“turnover” with us. Was also a little surprised that the odometer showed 4 miles was driven since I assumed everything was done at the shop. Otherwise, great experience and I’m really appreciative. Thank u!!!

Customer Service

Keala and Tina were awesome. Great service!

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Likely to Recommend

I would definitely recommend this shop!

Repair Quality

They did a really good job, in a really short amount of time!

Customer Service

They were very nice and easy to talk to!

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Likely to Recommend

Repair Quality

The staff at Eagle Collision were awesome! Very friendly and were able to “buff out” our scratch without having to purchase parts and hassle with leaving our car! We appreciate the alternative solution and honesty to put our time / needs first over potentially more costs involved! HIGHLY RECOMMEND EAGLE COLLISION 🦅🌟🤙🏽🏁

Customer Service

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Likely to Recommend

Repair Quality

They picked up the phone when called, kept me informed on progress, finished repairs on time, and did a good job on the repair, can't think of anything to complain about. 10/10.

Customer Service

Returned Clean

Likely to Recommend

Yes I would definitely recommend you guys.

Repair Quality

Excellent job.

Customer Service

Outstanding

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

The repair was done very well, no indication of dents/flaws.

Customer Service

I was contacted very timely with valuable updates on the repair.

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Repair Quality

Customer Service

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Likely to Recommend

We have shared with others, they run a preofessional shop and love the idea of a family operation! You don't see business' operate that way currently.

Repair Quality

Pleased with the workmanship!

Customer Service

Polite and Professional

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Likely to Recommend

My husband and I were talking about the outstanding service & care that the team did and that we would recommend our friends & family t them if they ever needed such a service.

Repair Quality

Customer Service

The customer service was excellent.

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Likely to Recommend

Repair Quality

After picking up our truck on a Thurs and driving 1/4 mile away noticed the blind spot sensors were not working (the blind spot button was not turned on - once it was turned on it notated as not available, so we had to return the next day to ALSO have the bumper re-aligned as it didn't look right, as well as the bed cover needed to be cleaned due to markings of buffer overspray. We were advised that the blind side sensors needed to be re-set by Servco. Eagle scheduled it on Fri and said they'll drive it there, however, later was told some form of miscommunication between Servco & Eagle, it wasn't going to be done until the following Mon due to the mechanic from Servco who was supposed to do the recalibration/reset of the sensors was on vacation. Question is why this wasn't communicated - as this would have saved our insurance 4 x days of car rental. The most dissatisfaction was the time and inconvenience we experienced. We should had been given some type of credit for the trouble we had gone through. Eagle was recommended by my insurance and did speak with my agent about our unfortunate experience. I made a suggestion when handing the final billing to the customer, that the manager go over the charges line by line to understand what exactly was done.

Customer Service

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Likely to Recommend

Highly recommend

Repair Quality

Best body shop experience I have ever had

Customer Service

Great communication the entire process

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Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Great communication and professionalism.

Customer Service

Great communication and professionalism.

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