Eastern Auto Body

4.9 (3,593reviews)
98%
281 Willow St,  Manchester,  NH  03103
See Photos

In operation 44 years, 32 years at this location.

Eastern Auto Body Frame and Collision is a well-established business of over 35 years. Our mission is to provide every customer with a smooth and enjoyable repair experience. From your first phone call to the completion of your repair, our highly trained staff will be there to guide you every step of the way. We offer convenient, one-stop service for all your auto body needs, with vehicle drop-off and pickup completed right at our facility. For rental accommodations, we work closely with Enterprise Rental to make the process easy and seamless. Throughout your repair, we will keep you informed of progress and estimated completion dates via text, phone, or email—whichever you prefer. Please let your Customer Service Representative know your preferred method of communication when we receive your vehicle. We look forward to serving you. Thank you from all of us at Eastern Auto Body!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (3,593)

Customers say
Overall Customer Satisfaction
Customers consistently praise Eastern Auto Body for outstanding service quality, with many noting that repairs were completed to perfection and vehicles often looked brand new upon return. A standout highlight across reviews is the proactive and thorough communication, including text message updates that kept customers informed throughout the repair process. Many customers were pleasantly surprised that their vehicles were completed ahead of the estimated date. The complimentary interior and exterior cleaning was frequently mentioned as an unexpected and appreciated bonus. A small number of customers noted opportunities for improvement, including more proactive communication during delays and better accuracy in completion timelines, as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... returning it to ensure it was safe and in top condition. The quality of their work is outstanding — my car looks brand new again. I highly recommend them for auto body repairs ..." Read more
"... would recommend Eastern AutoBody 1️⃣0️⃣0️⃣! Percent! Excellent workmanship, communication, and end product." Read more
"... business or personal vehicles quick to schedule, impeccable workmanship, professional consultation, ongoing communication - good people to work with." Read more
"... performed in less time than originally indicated and the quality of work was excellent. Highly recommend these guys" Read more
"Hands down, the best! Personable, reliable, trustworthy, timely, efficient, and impeccable craftsmanship!"
"They completed the repairs in almost half the time of the original time estimate. They kept us informed along the way ..." Read more
"Two weeks earlier than advised. Very happy with completed work"
"Quoted one week, took 3.5 weeks"
"... second time I had to use Eastern Auto. This time they beat the estimated completion date by 2 weeks! Service is great!" Read more
"Work was completed faster than expected, and car was repainted seamlessly"
"They have the best communication!! Loved knowing the process of the repair."
"... was so helpful. The work they did was fantastic. I was glad I was able to receive updates everyday via text about the progress. My car was fixed in a timely ..." Read more
"Communication excellent"
"... was so smooth and worry-free. From beginning to end the communication was above-and-beyond my expectations. If I thought of a question it was answered before ..." Read more
"... estimator and being down a painter are not my concern. I would have appreciated honesty from the start, if you cant take the job and get it completed in the time quoted; ..." Read more

My Experience

I love it so much! And the added details of the air freshener and the cork coasters, blew me away. I love little touches more than anything! Will come highly recommended by me!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Excellent staff and service. Thanks to all who helped put my car back together.

Likely to Recommend

Absolutely

Repair Quality

Great work and everything looks amazing.

Customer Service

Everyone was so helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Eastern Auto Body was extremely helpful and willing to work with me, especially when the rental company wanted their car back.

Likely to Recommend

Repair Quality

Car came out great we were very happy with it thank you

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It wasn’t a great job. It was an excellent job. The truck looks brand new. It might’ve taken four weeks but it was well worth it. Thank you very much for a job. Well done.

Likely to Recommend

Repair Quality

You didn’t do a great job on my truck , you did an excellent job on my truck I have shown everyone the before and after pictures excellent job thank you

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone we met were very helpful and saw to our every need. I liked the updates they sent to keep us informed of all the repairs being done to when the car may be ready.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My spoiler looks as good as new. I couldn’t be happier, of the few places that I took my vehicle for estimates eastern autobody was the most affordable, I am not surprised that they have great ratings! Thank you and I will be recommending to anyone that needs to have work on their vehicle

My Experience

Great job, easy to work with, updates all along the way and finished early!

My Experience

Very happy with the results! paint matches perfectly and you guys went the extra mile to fix the little things like the scratches on my rims. Thank you and will definitely recommend your services to others.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

I have had nothing but pleasant experiences with the staff at Eastern Auto body. They work around my schedule. They have always competed the work on my car in the timeframe projected and stayed within the quoted cost.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Workmanship was done in a timely manner, all repairs to left and right bumper were repaired to my satisfaction. Job well done.

Likely to Recommend

Repair Quality

Everything came out great.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

1 - 20 of 3,593

Auto body shops nearby

view more shops in: Manchester  |  03103