Eastern Auto Body

4.9 (3,595reviews)
98%
281 Willow St,  Manchester,  NH  03103

In operation 44 years, 32 years at this location.

Eastern Auto Body Frame and Collision is a well-established business of over 35 years. Our mission is to provide every customer with a smooth and enjoyable repair experience. From your first phone call to the completion of your repair, our highly trained staff will be there to guide you every step of the way. We offer convenient, one-stop service for all your auto body needs, with vehicle drop-off and pickup completed right at our facility. For rental accommodations, we work closely with Enterprise Rental to make the process easy and seamless. Throughout your repair, we will keep you informed of progress and estimated completion dates via text, phone, or email—whichever you prefer. Please let your Customer Service Representative know your preferred method of communication when we receive your vehicle. We look forward to serving you. Thank you from all of us at Eastern Auto Body!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,595)

My Experience

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Returned Clean

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Repair Quality

The work looks perfect!

Customer Service

Everyone was professional and well organized

Returned Clean

My Experience

I left a review on Google 😊

Likely to Recommend

Repair Quality

Everyone was amazing and kind. They did a wonderful job of keeping me up to date on my repairs

Customer Service

Returned Clean

My Experience

Lisa and Chad were both wonderful to work with. Fix was faster than expected too! Thank you to the whole team.

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Repair Quality

Customer Service

Returned Clean

My Experience

Outstanding work, great customer service, went above and beyond! Thank you!

My Experience

Great work, very thorough! I appreciate the fact that the Eastern staff took the time to ensure my vehicle was returned in excellent condition, after questioning the repair of another auto shop.

Likely to Recommend

I’ve had prior good experience with Eastern. I believe the issues related to my vehicle’s repairs were out of Eastern’s control due to Land Rover and Lou’s Custom Exhaust involvement, although I do appreciate that Eastern relied on Land Rover as the experts for the exhaust issue.

Repair Quality

Damage to my vehicle’s rear end including the exhaust system. What looked to be a relatively simple fix turned out to be an extensive repair to the right exhaust. Why the whole exhaust wasn’t replaced is ridiculous. The way my vehicle was hit certainly pushed the exhaust system out of alignment. Eastern auto techs did the right thing by sending my vehicle to the local Land Rover dealership for a check, then Lou’s Custom Exhaust was involved with more work. The vehicle had to be returned to Lou’s because Lou’s needed to repair their work because somewhere the exhaust wasn’t welded correctly. My vehicle was returned to me in about a month. 10 days out with the vehicle and it vibrates terribly, can feel the exhaust vibration in the seats, and my vehicle now sounds awful, like a truck!

Customer Service

Automated text updates didn’t occur as anticipated. I had to call for updates. Otherwise, Eastern staff were nice to work with.

Returned Clean

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My Experience

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Repair Quality

Work looks amazing. Like nothing happened.

Customer Service

Quick and fast communication. Texted every step of the way.

My Experience

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I have already been talking to people about you

Repair Quality

The employees were great to work with. I wouldn't go anywhere else.

Customer Service

Awesome

Returned Clean

My Experience

A very good experience First class work. Very positive experience with you front end people. Thank you

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Repair Quality

The car is perfect Everything was explained You beat your estimated timeframe Your front office people are first rate.

Customer Service

Returned Clean

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Totally satisfied with this service.

Repair Quality

Knowledgeable and informative !

Customer Service

Very professional

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Hands down, the best! Personable, reliable, trustworthy, timely, efficient, and impeccable craftsmanship!

Customer Service

Outstanding customer care!

Returned Clean

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My Experience

The car looks brand new!!