Eastern Auto Works
Tesla and Ford Approved. Quality Auto Repairs with over 100 years of experience! Eastern Auto Works has provided car owners in Cambridge and the surrounding areas with all of their auto repair, maintenance, and diagnostic needs for over 25 years. Our quick turnaround time, attention to detail, and ability to work on a wide variety of different makes and models, both new and old, foreign and domestic has earned us a reliable reputation amongst drivers in the Cambridge area. When it comes to your car, no job is too big or too small, from collision and frame repair to paint and refinishing jobs, our team is determined to get your car back to its original state in a timely and efficient manner.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:00 pm |
| Tue | 8:00 am - 4:00 pm |
| Wed | 8:00 am - 4:00 pm |
| Thu | 8:00 am - 4:00 pm |
| Fri | 8:00 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very please
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
After repairs for hail damage were completed, my vehicle looked brand new. It was so beautiful, I was nervous driving it home! Well done Eastern Auto!
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
Vehicle looks better than new.
Customer Service - 5.0/5.0 -
Faith & Ciera were awesome! They were patient, understanding, and professional. They were communicative throughout the process.
Returned Clean
Likely to Recommend - 5.0/5.0 -
#1 & I tell all my friends
Repair Quality - 5.0/5.0 -
They got me done! ROCKSTAR SERVICE!!!
Customer Service - 5.0/5.0 -
Perfect
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The time period when labor was actually being done seemed too long
Customer Service - 4.5/5.0 -
Excellent response to my inquiries but it seemed the finish date was never firmly stated until the end
Returned Clean
Likely to Recommend - 4.5/5.0 -
The staff is very knowledgeable and straightforward.
Repair Quality - 4.5/5.0 -
The staff was attentive to my concerns and courteous. The were accommodating to my situation. They provided professional service at an affordable price.
Customer Service - 4.5/5.0 -
The staff is nice and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Top Quality work. The paint job was flawless. Im extremely please Would highly recommend them.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The paint matched perfect you can even tell that it was painted.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will always tell everyone to come to Eastern Auto Works
Repair Quality - 5.0/5.0 -
Eastern Auto Works was great to work with as always. I recommend everyone use them!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I'm not sure there's another shop out there that is willing to go the extra mile for each and every customer the way EAW does!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The girls at EAW are awesome! I don't know how they deal with some of these insurance companies on a daily basis, but they are determined to get what is deserved by the claim and customer. If you aren't in "Good Hands" with your insurance, you are with them!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
great job!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They made my experience very pleasant and treated me with much respect. The work done on my vehicle was perfect and I will always use Eastern Auto Works!! Their whole team ROCKS!!
Customer Service - 5.0/5.0 -
I will use Eastern Auto Works for all of my auto needs!! They treated me with respect and were always available whenever I had a question. Their entire team ROCKS!! Thanks again Eastern Auto Works!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
Friendly and honest
Returned Clean
My Experience - 5.0/5.0 -
The car repairs done look wonderful. The car’s finish looks like new. The women i worked with did their best to explain the process of billing with insurance. It was frustrating at times but it was settled to my satisfaction Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car repair due to hail damage was perfect, thanks.
Customer Service - 5.0/5.0 -
Customer service was super. Everyone is friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Eastern Auto Works goes above and beyond from start to finish! They were clear about the work easy to communicate with and didn’t allow the insurance company to bully me into a sub quality repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
💯 % top notch service on every level, kept me informed every step of the way. Made me feel comfortable and valued as a customer on day one. Most importantly repaired my Classic 1981 Corvette perfectly. This is the only Body Shop I will use, you have a customer for life!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Second time using Eastern Both times I've had excellent customer service. The repairs done were top notch and immaculate And The paint job is second to none For any auto body and paint work. I Recommend Eastern To help you get back on the road with total satisfaction
Customer Service - 5.0/5.0 -
100% Professional The folks behind the counter and the office treat you as if they've known you forever Very personable and polite
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have taken my vehicles there for quite a few years. They do excellent work
Customer Service - 4.5/5.0 -
Customer service was fine