Eastern Auto Works
Tesla and Ford Approved. Quality Auto Repairs with over 100 years of experience! Eastern Auto Works has provided car owners in Cambridge and the surrounding areas with all of their auto repair, maintenance, and diagnostic needs for over 25 years. Our quick turnaround time, attention to detail, and ability to work on a wide variety of different makes and models, both new and old, foreign and domestic has earned us a reliable reputation amongst drivers in the Cambridge area. When it comes to your car, no job is too big or too small, from collision and frame repair to paint and refinishing jobs, our team is determined to get your car back to its original state in a timely and efficient manner.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:00 pm |
| Tue | 8:00 am - 4:00 pm |
| Wed | 8:00 am - 4:00 pm |
| Thu | 8:00 am - 4:00 pm |
| Fri | 8:00 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was perfect from the ladies at the front desk to the guys in the back. Thanks for doing a wonderful job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was above 10! They battled my insurance company to ensure I got all the damages fixed, the insurance company had down played it
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Poor quality of work performed on car
Repair Quality - 2.5/5.0 -
Good customer service, but poor quality of work. My driver's side light that was re-installed is not fitted correctly and moves in it's place from just simply touching it and water has been getting inside the trunk area after a wash or from rain, also there are several dust particles from the paintjob.
Customer Service - 5.0/5.0 -
Good customer service from the front desk representative Ms. Faith.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were my advocates when my insurance company was trying to stick me with a bill for an accident I was not at fault for. They were thorough, professional, and had my best interest in mind. Can’t recommend them enough.
Customer Service - 5.0/5.0 -
Very nice and informative
Likely to Recommend - 5.0/5.0 -
I wouldn't recommend anyone else.
Repair Quality - 5.0/5.0 -
I have had Eastern Auto Works repair two of my vehicles. I can't say enough good things.
Customer Service - 5.0/5.0 -
Their customer service is second to none. It doesn't matter who you speak to there, they are all very helpful and great to speak with. I think a popular chicken restaurant learned a few things from Eastern Auto Works.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I had amazing communication from Faith at the office!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people to work with. They do fantastic work and I would highly recommend Eastern Auto Works to anyone who wants great service and great workmanship.
Customer Service - 5.0/5.0 -
Customer service is fantastic. I have dealt mostly with Faith and she has always been very very helpful and easy to work with.
Returned Clean
My Experience - 5.0/5.0 -
I am impressed with the repairs, it is like the accident never happened. I also appreciate the effort of front end staff dealing with my insurance to stress the importance of using OEM parts. Great job all around!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My side view mirror works great and also looks great. The service was convenient and considerate.
Customer Service - 5.0/5.0 -
The customer service is friendly and helpful.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
If you were closer to my house it would be better
Customer Service - 4.0/5.0 -
It was nice you let me pick up the car and drop of payment 1 day after pickup.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes I would
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of work and service at Eastern Auto Works are outstanding! Eastern has repaired and/or painted (3) vehicles of mine. Each experience has been exceptional and done at a high level of professionalism. Highly recommended - best in the area!!
Customer Service - 5.0/5.0 -
The quality of work and service at Eastern Auto Works are outstanding! Eastern has repaired and/or painted (3) vehicles of mine. Each experience has been exceptional and done at a high level of professionalism. Highly recommended - best in the area!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The appearance is great. However the door that was replaced is difficult to close and now the overhead light (dome ) does not work . Although I has mentioned cleaning up the rear of the vehicles bumper and flaws in that area they do seem to have been addressed either .