Ed Voyles Chrysler Dodge Jeep RAM Collision Center

4.9 (291reviews)
98%
789 Cobb Parkway SE,  Marietta,  GA  30060
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Ed Voyles Collision Center has been in business for many years. Our collision center is known for its expertise, honesty, and stellar customer service. Here at Ed Voyles, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. Our goal is to provide high quality repairs to all of our customers. We place customer needs and safety at the highest level. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Jeep
Nissan
Ram
Subaru
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Reviews (291)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, seamless communication, and impressive timeliness. Many highlighted the exceptional repair work, noting their vehicles looked brand new upon return, often detailed inside and out beyond expectations. Communication was a standout strength, with customers appreciating frequent text and email updates throughout the repair process. Numerous reviews celebrated how repairs were completed ahead of schedule, with some vehicles ready days or even weeks early. The welcoming, professional, and attentive front-of-house experience was frequently commended, with customers noting stress-free drop-off and convenient rental car coordination. A few customers mentioned minor concerns such as misaligned headlights, suspension issues, and interior cleanliness inconsistencies, reflecting areas customers felt could be refined. Overall, the vast majority expressed high satisfaction, with many stating they would enthusiastically recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"The quality of the work was outstanding. The car looked absolutely brand new."
"... appreciated. The turnaround time was reasonable, and the quality of the work exceeded my expectations, my car looks fantastic, like nothing ever happened. What stood out most ..." Read more
"They did a fantastic job repairing my truck! It looks as good as new. This is a very well run bodyshop, and I highly recommend ..." Read more
"... 3rd time that they have worked on my vehicles and the work has been nothing but excellent and they always have completed the project ahead of schedule. Another outstanding ..." Read more
"Ed Voyles Chrysler Collision is awesome! The staff is kind and very pleasant to work with. As promised, they texted me twice a ..." Read more
"... vehicles and the work has been nothing but excellent and they always have completed the project ahead of schedule. Another outstanding part is that they keep you in ..." Read more
"My vehicle was ready a few days before promised! As it got closer to the promised date, the staff ..." Read more
"... check-in and out. I received updates on the progress. Repairs were completed earlier than expected and price aligned with the estimate. Highly recommend!" Read more
"A week ahead of the initial estimated delivery once I explained I had to leave the country. Very satisfied"
"Quick turnaround, appears to be good quality work and great communication"
"... directly and the location. This was very convenient. I also appreciate receiving daily email updates on the progress of the car repairs overall it was a smooth and positive experience. ..." Read more
"Excellent communication, kept me updated from the time they got my vehicle. They gave us a ETA and kept to their word."
"Throughout the entire repair process, they stayed in constant contact with me providing regular updates so I always knew what was going on"
"Yes! They kept me in the loop the entire time — constant updates, no surprises, just pure professionalism with a sprinkle of care!"
"Yes, updates everyday to inform me of the progress that was being made. Really helped me stay informed and not wonder what ..." Read more

Likely to Recommend

Did a good job

Repair Quality

The communication was exceptional and appreciated.

Customer Service

Communication was exceptional.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent customer service. Matt and Michelle both are so responsive and helpful. This was my second repair with them and both times have been exceptional! Thank you!

Customer Service

Best in class

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

MATT or mathew the manager there was the greatest.....Office personell the two ladies up front were distant and Unaccommodating...if it were not for the excellent customer service Matt gave id rate it 1 or 2... But Matt saved the day and the score rating...Thanks Matt .. Mr Lindon

Customer Service

Car looked brand new off the showroom floor

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The service was great and I got my car back quicker than I expected. Matt and Michelle were excellent to work with and kept me informed everyday! 5 star service!

Likely to Recommend

Definitely would recommend, I won’t go anywhere else now!

Repair Quality

Having my car repaired at Ed Voyles Chrysler was a first class experience from the very beginning with great communication to the end when I picked up my car and it looked brand new! The communication was excellent and the service was the best experience I’ve ever had getting body work and repairs done! I won’t go anywhere else now! Michelle and Matt were excellent to work with, the best communication I’ve ever experienced, first class service all the way!

Customer Service

The very best customer experience I’ve ever had! Friendly, knowledgeable and a pleasure to work with!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Communications were excellent and the initial completion date estimate was accurate. Car also looks great.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything went great. Smooth process and I like that I was notified along the way with progress reports.

Likely to Recommend

Repair Quality

Very satisfied with the whole process. I was kept informed of each step. It was a smooth non-stressful process.

Customer Service

Great communication through the whole process

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Did a excellent job of lining everything back to where it is supposed to be thanks

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a great job! Kept us informed of the repairs in process. Car looks good. Thanks for the detailing job too!

Likely to Recommend

Been using Voyles body shop at the Jeep store for years-they have always done a great job.

Repair Quality

They did a great job! Kept us informed on the repairs in progress. Car was detailed after repairs-nice touch!

Customer Service

Everyone was very helpful

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service and communication

Likely to Recommend

Repair Quality

Repair was complete and quick.

Customer Service

Very friendly team

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Rigoberto

Likely to Recommend

Repair Quality

Customer Service

Forgot to take it to service for the recall

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Definitely would recommend

Repair Quality

Michelle was very helpful. She always made sure I was updated on the status and pushed things through quickly on my truck repair. While it may have been sad to not be driving my personal vehicle, Michelle took good care and kept things upbeat. I definitely would come back here for any repairs I need!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Michelle kept me updated throughout the repairs and was very responsive.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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