Elite Auto Werks - Garland
2518 W Kingsley Rd Ste 102,
Garland,
TX
75041
USA
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 9:00 am - 6:00 pm |
| Tue | 9:00 am - 6:00 pm |
| Wed | 9:00 am - 6:00 pm |
| Thu | 9:00 am - 6:00 pm |
| Fri | 9:00 am - 6:00 pm |
| Sat | 9:00 am - 2:00 pm |
Nissan
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for being friendly, professional, and knowledgeable. Communication stands out as a key strength, with frequent text and call updates keeping customers informed throughout the process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. A few customers noted areas for improvement directly from their experience, including inconsistent proactive updates, vehicles returned with missing parts, and occasional delays beyond the promised date. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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Service Quality
"Elite Auto Werks exceeded my expectations in every way. They restored my car to an even better condition ..."
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"... pleasure of working with Elite Auto twice this year and both experiences were a 10 out of 10. The kindness and professionalism from everyone I ..."
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"... can tell they genuinely care about their customers. The quality of work was top-tier. My vehicle looks absolutely amazing, like nothing ever happened. The attention to detail ..."
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"Dropped off my 2024 ZL1 for hail damage and came back looking as if I got it off the lot again. Prestine condition they did such a great job Id ..."
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"Repeat customer. Their work is impeccable and customer service is top notch. I've already recommended them to my friends."
"... when a company under-promises and over-delivers: my car looks brand-spanking new and was ready three days before estimated time for completion."
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"... Auto Werks did a phenomenal job with the repair and delivered my vehicle ahead of schedule. Friendly service, great work and I didnt have to deal one bit with the other insurance ..."
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"The original date was April 1, 2026, and my vehicle was completed and cleaned by the 31 of March!"
"Ready way before the promised date ."
"My vehicle wasn't ready by when they said but still kept me on track of all that was going on. Made sure I was notified ..."
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"... and the entire process was smooth and stress-free. Their communication was outstanding – they kept me informed every step of the way, and even coordinated directly ..."
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"Yes!!! I got constant text updates and a personal call"
"Constant text updates on the status of my car throughout the repair"
"Only if we called them to check on progress"
"They did a fantastic job but the communication was poor. I will say when I called they answered and provided me with updated information"
Yuriana
(Nissan owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Payam
(Mercedes-Benz owner)
reviewed 8/22/26
My Experience - 5.0/5.0 -
Amazing job as always
SHARE
Elizabeth
(Chevrolet owner)
reviewed 8/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Elite Auto is the best. They always do a great job in a professional and timely manner. I am a repeat customer and I highly recommend them.
Customer Service - 5.0/5.0
Returned Clean
Joseph
(Mercedes-Benz owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy about the service I got my car back as in a showroom condition
Customer Service - 5.0/5.0 -
I’m very satisfied
Returned Clean
Humberto
(Chevrolet owner)
reviewed 8/14/26
My Experience - 5.0/5.0 -
I had always loved yall work. Always on time.
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Marcia
(Nissan owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Hannah
(Honda owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great and felt like they truly wanted me to be satisfied with my vehicle and were committed to making it happen!
Customer Service - 5.0/5.0
Returned Clean
Jestine
(Toyota owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, excellent customer care
Customer Service - 5.0/5.0
Returned Clean
Ricardo
(Honda owner)
reviewed 7/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and easy process. Elite Auto Werks was very accommodating and informative throughout the process.
Customer Service - 5.0/5.0
Returned Clean
Diana
(Ford owner)
reviewed 7/27/26
My Experience - 5.0/5.0 -
Excelente trabajo
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rápido y eficaz
Customer Service - 5.0/5.0
Returned Clean
Michael
(Honda owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was excellennt.i run a valet service.would definitely use again.
Customer Service - 5.0/5.0 -
Service was excellennt.i run a valet service.would definitely use again.
Returned Clean
Ruth
(Toyota owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Elite makes the process so easy.
Customer Service - 5.0/5.0 -
Very friendly and Knowledgeable
Returned Clean
Fayrene
(Acura owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was well treated. The work was done timely, and my car looks great. I am so pleased with the whole process.
Customer Service - 5.0/5.0
Returned Clean
Mario
(Infiniti owner)
reviewed 7/13/26
Likely to Recommend - 1.5/5.0 -
Not with missing parts
Repair Quality - 2.5/5.0 -
I wish I had a better experience but I didn't not going to take my car back that's twice my car comes back with missing parts and now a dead battery that I had to replace there isn't eny thing Elite about that.
Customer Service - 2.5/5.0 -
Thay try.
Returned Clean
Ryan
(Toyota owner)
reviewed 7/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Saul was very helpful & always willing to help. Great experience!
Customer Service - 5.0/5.0
Returned Clean
Claudia
(Mercedes-Benz owner)
reviewed 6/26/26
My Experience - 5.0/5.0 -
Very professional and responsive to work with and my car looks “brand new”.
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Victor
(Ford owner)
reviewed 6/25/26
Likely to Recommend - 5.0/5.0 -
Profesdional
Repair Quality - 5.0/5.0 -
Good work
Customer Service - 5.0/5.0 -
Perfec
Returned Clean
Lauren
(Honda owner)
reviewed 6/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Desmond
(Hyundai owner)
reviewed 6/22/26
Likely to Recommend - 5.0/5.0 -
Will Without Hesitation
Repair Quality - 5.0/5.0 -
Excellent Work
Customer Service - 5.0/5.0 -
Outstanding!!!
Returned Clean
Joseph
(Mercedes-Benz owner)
reviewed 6/18/26
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Good service
Customer Service - 5.0/5.0 -
Good service