Elite Auto Werks - Garland

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car looks brand new.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Extremely satisfied with Elite’s service. Would highly recommend them to others!!!

Likely to Recommend - 5.0/5.0 -

I have already referred my sister for a full paint job!!!

Repair Quality - 4.5/5.0 -

Very very god service. I was very well please. Elite does very good work. Just had one little glitch, where the license tag on the front bumper was left off, otherwise all and all very goof.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very polite and I received my SUV back sooner than expected

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

"I had an exceptional experience with Elite Auto Werks. After I called, they promptly took in my car and attentively listened to my concerns regarding the damage from the accident. Throughout the process, they kept me informed with regular updates. The end result was outstanding, all the repairs were executed flawlessly. BMW had quoted me a 2-4 month wait time, but Elite Auto Werks repaired my BMW in just a few weeks. They went above and beyond, even fixing my yellowed headlights and applying a layer of clear coat. They even did a detail prior to delivering it to me. I am thrilled with their service and will be using them for all my future collision repairs."

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Attentive and Friendly staff and awesome job. Thanks!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you Elite Auto Werks for the excellent repairs your team completed on my 2023 Hyundai Palisade XRT. Very much please with the outstanding service I received from your team all in a timely manner. I will recommend and share with all my family and friends the awesome work received from your team. Great job Elite Auto Werks II Love it!!!

My Experience - 0.0/5.0 -

The bumper was not smoothly fixed.

Likely to Recommend - 2.5/5.0

Repair Quality - 4.5/5.0 -

My bumper was not perfectly fixed.

Customer Service - 2.5/5.0 -

I sent picture of the defect of the bumper to email address of Elite Auto as requested. No response thereafter.

Returned Clean

My Experience - 5.0/5.0 -

Everyone was friendly and professional. I’ve never had a better body shop experience. I’m a very loyal customer and they have earned my business.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I found them to be extremely courteous and knowledgeable. The work done on my car was absolutely magnificent! I recommend Elite Auto Werks without reservation.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you for your amazing work! I appreciate you guys!

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Great friendly service

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amazing experience overall from the moment I got there got taken care of by amazing people and appreciate you all so much for excellent service!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Overwhelmed with results. It's an older vehicle but has never looked this good. Wonderful people to work with from Cassandra on up. Sorry I don't know all their names. Extremely lucky that insurance gave me Elite Auto Werks to contact. Won't go anywhere else, will give name to all my friends. Chris was the best.

Likely to Recommend - 5.0/5.0 -

To everyone I can. Seriously I could not be more pleased.

Repair Quality - 5.0/5.0 -

Can I rate above 10?? They were fantastic, start to finish. I was not familiar with Elite, got their information from insurance company. Chris is always available if you have questions or anything. I will recommend them to anyone that asks and I will never go to another body shop.

Customer Service - 5.0/5.0 -

Sadly I can't remember all names but Cassandra was a treat to work with from first phone call.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

I would say, just a little more communication when there has been a delay on an part or something that would keep the job from being completed in the original timeframe.

Likely to Recommend - 5.0/5.0 -

Absolutely will

Repair Quality - 5.0/5.0 -

I'm very happy with the results

Customer Service - 5.0/5.0 -

Excellent customer service

Returned Clean