Elite Autobody & Collision Center
2180 Market St,
Concord,
CA
94520
USA
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise Elite Auto Body for exceptional service quality, with many highlighting the professional and courteous staff who go above and beyond expectations. The shop receives excellent feedback for their craftsmanship, with repairs often described as perfect and making vehicles look brand new. Communication is generally strong, with staff proactively keeping customers informed throughout the repair process. Timeliness is a notable strength, with many repairs completed ahead of schedule. Customers appreciate additional services like detailed cleaning and interior detailing. The shop has built strong relationships with local dealerships and earns high recommendations from satisfied customers who trust the quality and reliability of the work performed.
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Service Quality
"... give one billion stars, I absolutely would! ⭐⭐⭐⭐⭐⭐ This auto body shop is nothing short of amazing. They are incredibly fast, efficient, and truly go ..."
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"Work completed was above expectation. Car looks new. No sign the accident ever happened. Additionally, ..."
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"Im very pleased with the work that was done. And the professionalism of all the staff. I will ..."
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"Elite was professional and knowledgeable from start to finish. It was very easy to work with them and ..."
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"The shop has great customer service. They are fast and reliable. The communication is also great. Overall ..."
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"Earlier than expected!"
"It was actually completed ahead of schedule."
"Completed ahead of time"
"It was done way faster than I anticipated"
"Earlier and it was a satisfactory job with car detailing at the end"
"1010 in the communication department"
"They communicated with me during the entire repair!"
"Elite kept me informed. I didnt have to call them."
"The staff kept me updated and give a heads up when the work was about to done and when I can plan ..."
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"Great communication"
Jon
(Ford owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Saina
(Subaru owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Eric
(Subaru owner)
reviewed 8/19/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Lewis
(Ford owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They listen to your concerns as if they were their own
Customer Service - 5.0/5.0
Leilani
(Toyota owner)
reviewed 7/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Christine
(Nissan owner)
reviewed 7/6/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Good communication and timely
Customer Service - 5.0/5.0 -
Good communication and timely
Robert
(Chevrolet owner)
reviewed 6/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service.
Customer Service - 5.0/5.0
Returned Clean
Gary
(Chevrolet owner)
reviewed 5/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kevin
(Nissan owner)
reviewed 5/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Tania
(GMC owner)
reviewed 5/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The shop has great customer service. They are fast and reliable. The communication is also great. Overall great service.
Nancy
(Hyundai owner)
reviewed 5/4/26
Likely to Recommend - 4.5/5.0 -
I remove a point just for location
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ansaer
(Subaru owner)
reviewed 4/30/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Deborah
(Lexus owner)
reviewed 4/27/26
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Timothy
(Ford owner)
reviewed 4/27/26
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The process took over two weeks to complete. It’s my understanding that the auto body shop was being shipped the incorrect parts so that contributed to the long process of completing the work. Only issue was the communication flow between the shop and myself. I had to call a couple times to get updates. Other than that the work that was done was excellent
Customer Service - 2.5/5.0 -
Communication wasn’t consistent
Marissa
(Chevrolet owner)
reviewed 4/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Patricia
(Subaru owner)
reviewed 4/14/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Kim
(Jeep owner)
reviewed 4/9/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Love you guys
Jose
(Honda owner)
reviewed 3/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The HRV clean and no detail, the people on the office very respectful and ready to answer questions.
Michael
(Volvo owner)
reviewed 3/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Rose
(Ford owner)
reviewed 3/20/26