Elizabethton Ford Collision Center

4.7 (512reviews)
93%
2224 W Elk Ave,  Elizabethton,  TN  37643

In operation 38 years.

We repair all makes & models. We will work with all insurance companys to get your car repaired back to pre wrecked condition. We have facory trained techs to get the job done right the first time. We have over 240 years experence. We warranty all repairs as long as you own the car.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (512)

Likely to Recommend

Definitely

Repair Quality

They did a amazing job.

Customer Service

Very informative and took care of me and the car fast and I would highly recommend them.

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Customer Service

Great group of people! Will always take may vehicles there when needing repairs.

My Experience

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My Experience

Not enough communication. They would tell me a date and it would be 2 weeks later happened multiple times

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Repair Quality

Everything looks good except one side of the hood is higher than it should be

Customer Service

Very informative and done a great job informing us on every step

My Experience

Josh is great to work with . The work is very professional!!

Likely to Recommend

Repair Quality

Great service from Josh Nash as always

Customer Service

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My Experience

First everyone was so helpful and informative. My car had some damage and it was fixed beautifully like it never happened. Also to my surprise my car was fully detailed which was a very nice surprise. 10/10 recommendations for Ford of elizabethton

My Experience

The repair work was done excellent and the car was cleaned up great. The repair foreman who write the estimates is so nice and professional. He goes out of his way to get the repaired completed in a speedy and professional manner. I highly recommend this body shop to anyone.

Likely to Recommend

Repair Quality

Everyone was great especially the body shop foreman. He was very professional and made sure a professional job was done. The repair was excellent and the car was very clean when I picked it up.

Customer Service

Shop personnel excellent.

Likely to Recommend

0 to be honest. I would not let them work on my bicycle

Repair Quality

Slow, would not return calls, rude, treated me like I didn’t need to know about my car. When I did pick up my car they said the right tire was bald. I told them that one week before the accident that I had 4 new tires put on car. The guy at Ford said I don’t know that you did. He basically called me a liar. I went and got my receipt. He then said Walmart must have whodooed me. No it was he that was doing the whodooing. On the other side he took a tire out of my car that belonged to someone else and put it on.

Customer Service

No calls, rude, lied

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Repair Quality

They did a good job

Customer Service

They. Were very helpful.. They called when my truck was finished.

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Repair Quality

Very helpful, contacted me in a timely manner, my car was returned cleaned and fixed.

Customer Service

Very kind staff. Always answered my questions

My Experience

First, Josh Nash the BS Manager was very knowledgeable & thorough in his explanation about the repair process. Second, he was very responsive to our inquires (emails) and Third - The truck looks excellent and clean! Hopefully we will never have to use your body shop again, but if we do, we will certainly return. We will certainly recommend Ford of Elizabethton. GOOD JOB on all fronts.

Likely to Recommend

We will definitely reccomend Ford to our family and friends.

Repair Quality

The repair looks great and the service & communication from Josh at Ford was excellent.

Customer Service

Ford kept us apprised of the repair process and the timing of the work so we could anticipate what we needed to do.

My Experience

Likely to Recommend

Repair Quality

Everything went great, Thanks for all the help.

Customer Service

Quick and Bronco looks great.

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