Ernie Patti Collision Center

4.9 (5,692reviews)

98%

(314) 752-0400

4823 Potomac, Saint Louis, MO 63116

98%

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4823 Potomac
Saint Louis, MO 63116

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About Ernie Patti Collision Center

See Photos

4823 Potomac
Saint Louis, MO 63116

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

We offer mechanical and collision work. We have kept up with training and equipment, to make sure we continue to be at the leading edge of a ever changing repair industry. We can assure you the service, quality, and guarantees you expect from a company that has your best interest at heart.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish
Vietnamese

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (5,692)

Sort By:
Newest
Rating

4,384 Customers Rated

5 Stars

67.4% Complete

(3839)
4 Stars

7.4% Complete

(421)
3 Stars

0.9% Complete

(53)
2 Stars

0.7% Complete

(40)
1 Star

0.1% Complete

(7)
< 1 Star

0.4% Complete

(24)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, with repairs frequently described as flawless, seamless, and exceeding expectations. Many highlight that their vehicles looked brand new upon completion. Communication stands out as a major strength, with customers appreciating frequent updates via calls, texts, and emails throughout the repair process. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. The staff is widely commended for being friendly, professional, and accommodating, often going above and beyond to assist with rental car coordination and insurance matters. A small number of customers noted areas for improvement, including occasional delays, minor post-repair issues, and isolated communication lapses, as mentioned directly in their feedback.

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Service Quality
Timeliness
Communication

"... and understand over the week I've had my car back, all the repairs appear to be high quality and incredibly well done." Read more

"This was such a smooth and seamless process. The employees were professional, the work looked great, and everything was taken care of in a timely manner! ..." Read more

"We've used Ernie Patti several times and every time, they do an exceptional job. I've never had to take a vehicle back due to an issue coming up. My truck looks beautiful, ..." Read more

"Vehicle was ready before the stated date. The team worked to have it ready 4 days early, in time for a vacation - saving us the cost of a rental car."

"... thorough, easy to work with and very responsive. Repairs were done well and done before schedule. If needed, I would use this shop again." Read more

"Repairs were quicker than expected. My car looks as good as new."

"Very great communication and friendly associates! Got the work done ahead of schedule! 1010 recommend!"

"Slightly delayed due to more damage then anticipated but was not a long delay and was not an issue"

"I've never experienced daily updates and phone calls from a service company. I so appreciate the attentiveness ..." Read more

"... the issues with my car in a way I could understand Communicated quickly when repairs timeline changed Flexible with my pickup time" Read more

"... I didn't end up get any work done on my car, the people at Patti's were EXTREMELY helpful and communicative with me throughout the process. They even tried to ..." Read more

"... with Ernie Patti was so lovely. They were efficient, great communicators, invested in my satisfaction and also extremely pleasant." Read more

"Extremely helpful and friendly! Awesome communication. Kept me updated via text and phone. Beautiful workmanship!! Thank you for great job!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication