Ernie Patti Collision Center

4.9 (5,742reviews)

99%

(314) 752-0400

4823 Potomac, Saint Louis, MO 63116

99%

See Photos

4823 Potomac
Saint Louis, MO 63116

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

About Ernie Patti Collision Center

See Photos

4823 Potomac
Saint Louis, MO 63116

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

We offer mechanical and collision work. We have kept up with training and equipment, to make sure we continue to be at the leading edge of a ever changing repair industry. We can assure you the service, quality, and guarantees you expect from a company that has your best interest at heart.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish
Vietnamese

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (5,742)

Sort By:
Newest
Rating

4,423 Customers Rated

5 Stars

67.5% Complete

(3876)
4 Stars

7.4% Complete

(423)
3 Stars

0.9% Complete

(53)
2 Stars

0.7% Complete

(40)
1 Star

0.1% Complete

(7)
< 1 Star

0.4% Complete

(24)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as flawless, seamless, and exceeding expectations. Many highlight that vehicles were returned looking brand new. Communication stands out as a key strength, with customers appreciating frequent updates via calls, texts, and emails throughout the repair process. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. The staff is widely recognized for being friendly, professional, and accommodating, often going above and beyond to assist with rental car coordination and insurance claims. A few customers noted areas for improvement, including occasional delays without timely notification, and isolated concerns around incomplete repairs or cleanliness, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... in delivery of my car, I could not be more happy. The quality of the repair matched their professionalism. I love my truck and was excited to see it looking ..." Read more

"... seamless process. The employees were professional, the work looked great, and everything was taken care of in a timely manner! I recommend them to anyone!" Read more

"Repairs were quicker than expected. My car looks as good as new."

"They took great care of me and got my car repaired beautifully in a timely manner"

"Vehicle was ready before the stated date. The team worked to have it ready 4 days early, in time for a vacation - saving us the cost of a rental car."

"... thorough, easy to work with and very responsive. Repairs were done well and done before schedule. If needed, I would use this shop again." Read more

"Everything happened even faster than it was supposed to! Staff are amazing. Work is fantastic. Thank you!"

"Slightly delayed due to more damage then anticipated but was not a long delay and was not an issue"

"Changed the dates 4 times without any warning."

"... believe how profession this locally owned shop was. They kept me up to date on what was happening with my car, and had an Internet dashboard the reflected the ..." Read more

"I've never experienced daily updates and phone calls from a service company. I so appreciate the attentiveness the staff showed ..." Read more

"... experience with Ernie Patti was so lovely. They were efficient, great communicators, invested in my satisfaction and also extremely pleasant." Read more

"Very professional..great staff and amazing communication!"

"Extremely helpful and friendly! Awesome communication. Kept me updated via text and phone. Beautiful workmanship!! Thank you for great job!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication