CARSTAR Charlie's Cahokia Illinois

5.0 (950reviews)

100%

(618) 337-2857

3940 Mississippi, Cahokia, IL 62206

100%

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3940 Mississippi
Cahokia, IL 62206

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About CARSTAR Charlie's Cahokia Illinois

See Photos

3940 Mississippi
Cahokia, IL 62206

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 46 years, 28 years at this location.

About CARSTAR CARSTAR is North America’s largest Multi-Shop Operator Network of independently owned collision repair facilities, offering auto body repair, paintless dent repair, storm damage repair with 24/7 accident assistance. CARSTAR delivers national scale, consistently high-quality vehicle repairs, repeatable outcomes and industry leading customer satisfaction ratings. We offer a national warranty on qualified repairs and a service guarantee. The Carstar Promise Quality Repairs Nationwide warranty Insurance Partnerships Why CARSTAR? It's more than a car. It's how you keep your life moving. When your vehicle needs to be repaired, trust CARSTAR to keep you informed throughout the process, provide excellent customer service, deliver your vehicle on time and get you back on the road with the highest quality repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (950)

Sort By:
Newest
Rating

948 Customers Rated

5 Stars

91.4% Complete

(868)
4 Stars

5.3% Complete

(50)
3 Stars

1.4% Complete

(13)
2 Stars

0.7% Complete

(7)
1 Star

0.3% Complete

(3)
< 1 Star

0.7% Complete

(7)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked as good as new upon return. The team receives frequent commendations for being professional, friendly, and accommodating throughout the repair process. Communication stands out as a key strength, with customers appreciating being kept informed and updated at every stage. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. Several customers also appreciated the added touch of receiving their cars cleaned inside and out. A few customers noted isolated concerns such as extended repair timelines and minor issues requiring a return visit, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"I love this shop! I've had 3 total repairs at Carstar and I couldn't be happier with the overall outcome ..." Read more

"The Best service I have ever gotten from a body shop. Super friendly and speedy service.."

"The car looks beautiful. They customer service was incredible and hands down the most stress free service. Everyone ..." Read more

"The best experience I've ever had as far as dealing with a bodyshop!!"

"They are professional and friendly. The work they did is great!!"

"Great customer service & car fixed ahead of schedule. Great job! 😇"

"My vehicle was done earlier than expected!"

"... service! Kept me informed through the whole process and had my car back faster than projected!" Read more

"Ready before the time promised."

"I got my car back sooner than expected, and it looks great. They even detailed the inside of my car. A great ..." Read more

"Kept me informed through the whole process"

"Great service, amazing customer service, always providing updates throughout the process. Highly recommend this shop"

"Professional, answered any questions I had, was helpful with the process"

"Terrific work and customer service. Everything was explained and always so nice when I called for various reasons"

"Communication was a plus. I thank them for keeping me updated"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"I love this shop! I've had 3 total repairs at Carstar and I couldn't be happier with the overall outcome ..." Read more

"The Best service I have ever gotten from a body shop. Super friendly and speedy service.."

"The car looks beautiful. They customer service was incredible and hands down the most stress free service. Everyone ..." Read more

"The best experience I've ever had as far as dealing with a bodyshop!!"

"They are professional and friendly. The work they did is great!!"

"Great customer service & car fixed ahead of schedule. Great job! 😇"

"My vehicle was done earlier than expected!"

"... service! Kept me informed through the whole process and had my car back faster than projected!" Read more

"Ready before the time promised."

"I got my car back sooner than expected, and it looks great. They even detailed the inside of my car. A great ..." Read more

"Kept me informed through the whole process"

"Great service, amazing customer service, always providing updates throughout the process. Highly recommend this shop"

"Professional, answered any questions I had, was helpful with the process"

"Terrific work and customer service. Everything was explained and always so nice when I called for various reasons"

"Communication was a plus. I thank them for keeping me updated"

Jan (Nissan owner) reviewed 8/20/26

Keith (GMC owner) reviewed 8/20/26

I highly recommend the professional service I received at Charlie’s CarStar in Cahokia. They made my whole process simple for me while efficiently performing the highest quality of work.

I highly recommend the professional service I received at Charlie’s CarStar in Cahokia. They made my whole process simple for me while efficiently performing the highest quality of work. 💯

Dawn in the front office that I communicated with was exceptional! She confidently answered any questions I had with total professionalism and efficiently!

Greg (Volvo owner) reviewed 8/18/26

Impressive job these folks did. I would highly recommend to others

Monica (Ford owner) reviewed 8/17/26

Great Job! Looked brand new!

You guys did a wonderful job on Corey’s Truck! Thank You very much!❣️

David (Ford owner) reviewed 8/14/26

Kenneth (Toyota owner) reviewed 8/10/26

Kenneth (GMC owner) reviewed 8/10/26

Christina (Buick owner) reviewed 7/31/26

They are professional and friendly. The work they did is great!!

Gloria (Chevrolet owner) reviewed 7/31/26

I will give a 100 to CARSTAR.

I love car Starr they do good good work the staff is very very good to you and very very nice ❤️❤️❤️❤️

Everything is very very GOOD.

Willis (Chevrolet owner) reviewed 7/27/26

Jen (GMC owner) reviewed 7/27/26

Andrea (Toyota owner) reviewed 7/22/26

Absolutely wonderful

Guy (Chevrolet owner) reviewed 7/17/26

Steven (Chevrolet owner) reviewed 7/17/26

Terrific work and customer service. Everything was explained and always so nice when I called for various reasons

The car looks beautiful. They customer service was incredible and hands down the most stress free service. Everyone there was so accommodating and very helpful.

Top notch customer service from everyone there. Thank you.

Daniel (Lexus owner) reviewed 7/4/26

Have sent others there.

Very good work.

Over the years I have used their services a number of times and never been satisfied. Excellent work. Thanks

Thomas (Acura owner) reviewed 7/2/26

Victor (Chevrolet owner) reviewed 6/26/26

Kerri (Toyota owner) reviewed 6/22/26

Gary (Ford owner) reviewed 6/22/26

I have been going to Charlie’s for years! I recommend them all the time and won’t go anywhere else!

Everything was perfect

Lawanda (Kia owner) reviewed 6/18/26

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view more shops in: Cahokia | 62206

The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

CARSTAR Charlie's Cahokia Illinois

Get an AI powered repair cost prediction

Schedule an estimate appointment

About CARSTAR Charlie's Cahokia Illinois

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (950)

948 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0