CARSTAR Arnold

4.9 (4,768reviews)
98%
2007 Sierra Parkway,  Arnold,  MO  63010
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Shop AssistantSparkles

CARSTAR Arnold Auto Body Repair Experts deals with auto body accidents every day, so we'll walk you through the entire repair process. We welcome your questions or concerns and want you to fully understand the process, we will keep you informed during the repairs and we guarantee our top quality work with a Lifetime Nationwide Warranty. We are proud to be a I-CAR Gold Class Certified repair facility. https://www.goldclass.com/locator/ to See Inside CARSTAR Arnold and take a virtual tour of our facility copy this link into your browser: https://goo.gl/WtfcHV

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,768)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, outstanding communication, and timely repairs. Many highlight the professionalism and friendliness of the entire staff, with numerous repeat customers expressing strong loyalty. Repairs are frequently described as flawless, with vehicles returned looking brand new or better than expected. Customers appreciate being kept informed throughout the process via calls and texts, and many note that repairs were completed ahead of schedule. Bonus touches like interior cleaning, washed exteriors, and polished rims are frequently mentioned as delightful surprises. A small number of customers noted delays due to back-ordered parts or insurance approvals, and a few mentioned minor issues upon vehicle return, though these were promptly addressed. Overall, the overwhelming sentiment is one of high satisfaction, with the vast majority of customers enthusiastically recommending the shop.
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"... and always willing to help, not to mention their quality work is the best" Read more
"We received the same quality craftsmanship on our car repair as we have in the past. Everyone we talked to were courteous and professional. ..." Read more
"Professional, capable and customer friendly service. They took great care to ensure everything worked. ..." Read more
"... process with Carstar was great! Our car was rearended. Carstar restored it perfectly. They even vacuumed the inside for us. Everyone was ..." Read more
"The repairs to our van were exceptionally well done and we cant even tell that there was damage to begin ..." Read more
"... the park. Not only did they do an amazing job, they did the repairs in half the time they originally thought. I will always use them, and refer everyone I know ..." Read more
"... communicating the status and cost of the repairs, and my car was done well ahead of schedule." Read more
"... friendly front desk and staff. Work was excellent and my vehicle was done a week ahead of schedule. I'm very satisfied with all they did .." Read more
"The repair was estimated to take a week and was finished in a few days! Terrific job!"
"promised and delivered on the date that was given to me"
"... informative, and definitely organized and efficient. The amazing customer service and great communication was very noticeable and appreciated." Read more
"... CARSTAR before and once again had a great experience. Communication was excellent throughout the repair process. I would definitely recommend CARSTAR Arnold and will ..." Read more
"They communicated things very well and kept me updated throughout the process. They gave excellent explanations of what was done and what to expect."
"... doesnt happen. I never experienced that at Carstar. They went above and beyond with every aspect of everything they did. Couldnt be more happy, and grateful for their work ..." Read more
"... slight imperfections not related to current damage. Communication was great via phone and text messaging. Hopefully I dont ever need you guys again but know ..." Read more

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I had used carstar in the past and would use them again.

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I received frequent updates on progress.

Returned Clean

My Experience

Everyone was very polite and kept me informed on my car they have done beautiful work on my car I will always bring my cars to them and will refer car start to all my friends.

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My Experience

Everyone was amazing! From calling and talking to Amber to schedule an appointment, to the moment I picked it up was seamless. This is why I return when I need work done and refer everyone I know looking for work to be done. Top notch customer service and quality work. Thank You!

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I always recommend CARSTAR to anyone looking for vehicle body repairs!

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Top notch!

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My Experience

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My Experience

Quality Work & Service. Thanks.

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Repair Quality

Excellent Customer Service & Quality work.

Customer Service

Excellent

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Most definitely would recommend

Repair Quality

I think carstar does excellent work. This is not the first time I've brought my car here. They did such a good job last time I brought it back again.

Customer Service

The most caring people in a car shop that I've ever met.

Returned Clean

My Experience

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My Experience

The repair looks great and was done on time. Everyone was courteous, knowledgeable and friendly. I would be happy to recommend your business and staff.

My Experience

I could tell by the way that the shop/garage is kept, that it's a team that cares!

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Repair Quality

I already did this survey. Please stop sending them

Customer Service

Returned Clean

My Experience

Excellent experience all the way around. They always kept me updated. Checked if I needed a rental. Delivery was on the promised date. The work done was superior.

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Carstar will be highly recommended

Repair Quality

Excellent experience all the way around.

Customer Service

Perfect. I will highly recommend.

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My Experience

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Repair Quality

Thanks to Hunter for buffing tailgate

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My Experience

Great service. Helpful with dealing with insurance company.

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My Experience

Carstar did an amazing job,I would recommend to everyone I know ,l love how beautiful my car looked when I got it back ๐Ÿ‘

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Repair Quality

They always do a amazing job

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Returned Clean

My Experience

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Returned Clean