Gerber Collision & Glass - Imperial

5.0 (721reviews)
99%
6348 US Hwy 61-67,  Imperial,  MO  63052

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Imperial offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (721)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with frequent mentions of excellent customer service, professional and friendly staff, and repairs that make vehicles look brand new. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another highlight, with many repairs completed ahead of schedule and customers being pleasantly surprised by early completion dates. The shop demonstrates attention to detail by providing complimentary vehicle cleaning and going above and beyond expectations. Quality of repairs receives high marks, with customers noting perfect paint matches, precise alignment, and work that exceeds original condition. While occasional minor issues require return visits, these are promptly addressed, reinforcing the commitment to customer satisfaction.
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"Customer service was excellent with all the employees I met."
"The staff at Gerber was friendly, courteous, professional, and knowledgeable. I appreciate all their help!"
"All encounters with the Gerber staff were pleasant, cordial and helpful. I will recommend Gerber to ..." Read more
"Staff was friendly and personable, which is huge in my scoring. If staff aren't friendly at a place, ..." Read more
"Everyone here was incredibly helpful, accommodating, and easy to work with. I received regular updates ..." Read more
"It was ready before I expected, which was a nice surprise."
"Early then expected and was clean and ready to go excellent condition"
"We were able to get the vehicle in right away and they completed the service three days ahead of schedule. Great experience!"
"... I received regular updates by text and phone, and they finished my repairs ahead of schedule. I even got my car back in better condition than ..." Read more
"We got our vehicle back early."
"... incredibly helpful, accommodating, and easy to work with. I received regular updates by text and phone, and they finished my repairs ahead of schedule. ..." Read more
"Communication via text and phone was excellent. Great work and great experience. Will recommend ..." Read more
"... knowledgeable. I knew everything that was going on because they communicated effectively about the process throughout it. If my car ever needs another repair, ..." Read more
"Text status updates were great. No wondering what stage or status the vehicle was at."
"Absolutely, I received updates on the status, regularly!"

My Experience

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Returned Clean

My Experience

Excellent service. Thorough, kind, and prompt. Gerber kept us informed each step of the way.

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My Experience

3rd vehicle repair for our family! All great experiences.

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Returned Clean

My Experience

My Experience

The employees made the process super easy and my car works great!

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My Experience

Everyone was very polite, professional and happy to service my vehicle. It was easy to get appointments for the estimate, drop off and pick up dates and times. And I was continually notified about the schedule. I highly recommend them!!!!

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Repair Quality

The car looked great when finished. Everyone was pleasant, professional, it was easy to set up appointments and they finished when they said they would. I highly recommend!

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They did a great job.

Repair Quality

Repair turned out great

Customer Service

The people at Gerber are great to work with! They kept me updated through out the repair process thanks.

My Experience

I know that the complimentary vacuum is included but I just wanted to say that your crew went above and beyond and cleaned my seat protector that had my toddlers car seat on it. They did not have to do that at all but something like that is so appreciated and so helpful. It truly made me feel so cared for by Gerber. I feel silly even saying that it made my day but things like that when I’m dealing with the headache of switching cars and an accident are just a breath of fresh air.

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Well pleased with service and workmanship Would recommend and use in future if needed.

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My Experience

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Amazing service, timely updates and delivery, and the work looks great. No complaints!

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Returned Clean

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My Experience

Gerber Collision is great to work with. They are friendly, efficient and qualified. My car looks brand new !

My Experience

Absolutely! We actually have been there a couple of times——. Would not go anywhere else and will highly recommend them to family and friends. There are closer locations but we especially are impressed with this one. Honestly—- could not ask for more professional or people to work with!!! We will always go the extra mile because they do—— corny but true! Please give them very high marks and regards. They deserve it!!!!

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Returned Clean