Gerber Collision & Glass - Arnold (Mo)

4.8 (877reviews)
98%
645 Carriage Dr,  Arnold,  MO  63010

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Arnold offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (877)

Customers say
Overall Customer Satisfaction
Customers consistently praise Gerber Collision for exceptional customer service, with staff being described as professional, friendly, and helpful throughout the repair process. The quality of repairs receives high marks, with many customers noting their vehicles look brand new or better than before. Communication stands out as a major strength, with regular text updates and phone calls keeping customers well-informed. Timeliness is generally positive, with many repairs completed on or ahead of schedule. The shop's attention to detail, including thorough cleaning of vehicles, and their ability to handle insurance coordination are frequently appreciated. While occasional delays due to parts availability or minor issues requiring return visits are mentioned, the overall customer experience is overwhelmingly positive with strong recommendations.
Select to learn more
"The service was professional, efficient, and transparent. They kept me updated throughout the process and ..." Read more
"... Gerber team was phenomenal from start to finish. The customer service was excellent and their operations are very efficient. Most importantly, my car has ..." Read more
"Always friendly and go above to make sure the process goes smoothly."
"Customer service was excellent compared to all shops. Very nice and friendly and answered all my questions."
"Great customer service! Friendly, attentive and excellent worksmanship."
"... clear expectations of when it would be available and delivered on time." Read more
"Vehicle was ready earlier than promised"
"Ready 3 days before planned."
"Actually was ready a week early!!!"
"My vehicle was ready earlier than promised."
"Very communicative and clear on the information provided."
"Total professionalism thru the whole process. Appreciate the multiple calls on updates and follow ups."
"Great work done. Amazing customer service and communication throughout the process!"
"Communication was fantastic."
"Excellent communication by text and phone calls"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They were great. They people are so helpful

My Experience

Love your shop & team dedicated to timely repairs with gleaming results. My third time repairs on my 2019 Murano - thank you 😊 The gleaming color with no flaws in paint- thank you.

My Experience

We had an outstanding experience! From start to finish, their communication was excellent—they kept us informed throughout the entire repair process, so we always knew what to expect. The quality of the work exceeded our expectations. Our vehicle looks like new, and you would never know it had been in an accident. The attention to detail and craftsmanship are exceptional. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

this shop has been remarkable

Repair Quality

meets or exceeds my expectations every time

Customer Service

outstanding have never had any issue with the front office group always on top of things and have successfully answered every question and surprise situation

Returned Clean

Likely to Recommend

Repair Quality

Extremely happy with the service and communication! Excellent!

Customer Service

Fantastic!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They did great work and provided a status throughout the whole process. It was nice to be able to leave our rental with Gerber when we picked up our car.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The Folks at Gerber are very helpful with my Schedule, And they did a great job

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Headlights not adjusted properly Paint on bumper not completely correct

Likely to Recommend

Very nice, easy to deal with and done early, would use it again.

Repair Quality

Customer Service

Very professional and efficient

My Experience

Fabulous service and Angel was awesome with the timely updates so I always knew where we were in the process! Much appreciated and 10/10 will recommend and or use again if needed!

My Experience

Always great service and friendly helpful staff. Will use them again!

Likely to Recommend

I would definitely recommend

Repair Quality

Everyone at Gerber was friendly and professional. I've used them before and I would use them again.

Customer Service

Great job as usual.

Returned Clean

Likely to Recommend

Repair Quality

The communicational project was absolutely excellent. Gerber collision got work done faster than promised, and the work was excellent. They were very, very pleasant to work with.

Customer Service

Customer service with knowledgeable, very kind, and very clear and proactive in communication.

Returned Clean

Likely to Recommend

Repair Quality

My car looks fabulous! When I picked it up, it had been cleaned and detailed. I received updates during the process, which I appreciated. Gerber was a pleasure to deal with and I felt confident and relaxed with them during this process.

Customer Service

Returned Clean