Gerber Collision & Glass - Crystal City

4.9 (572reviews)
96%
2448 N Truman Blvd,  Crystal City,  MO  63019
See Photos
Online Estimate
Book Appointment

In operation 85 years.

Gerber Collision & Glass - Crystal City offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (572)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professional and friendly staff, and excellent communication throughout the repair process. Many highlight receiving regular updates via text, phone, and email, keeping them well-informed at every stage. Repair quality is frequently described as exceptional, with vehicles often returned looking brand new or better than before the accident. Timeliness is another strong point, with numerous customers noting their vehicles were completed ahead of schedule. Customers also appreciate the added touches of clean vehicles upon return and staff going above and beyond, such as delivering cars to customers homes. A few customers noted isolated concerns around delays due to parts availability, incomplete repairs at pickup, or communication gaps, reflecting areas where experiences varied. Overall, the vast majority of feedback reflects a highly satisfied customer base that enthusiastically recommends the shop to friends and family.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... completed exactly when they said it would be, and the quality exceeded my expectations. They got the job done right the first time, and the paint match on my older 2018 ..." Read more
"The communication is the worst. They broke my windshield and replaced it but didn't tell me anything about ..." Read more
"... inform me it was completed and ready to be picked up. I paid in full but have to bring it back again when the final parts come in." Read more
"... Collision and Glass are in a class by themselves. They went above and beyond to make sure I was 100% satisfied with the repairs they preformed. I would recommend ..." Read more
"Easy to work with and somehow my vehicle seems to come out looking better than before the accident! Love working with the crew at Gerber!"
"It took a really long time. They had my car for almost 3 weeks"
"... there by 5:30. I would be happy to recommend you. I would never have believed I could have my car repaired & returned in less than 1week from sustaining the ..." Read more
"... step of the way. Great communication throughout. Ready sooner than I expected! It was a relief to get my vehicle back. 100% happy with the patience I got with all ..." Read more
"Not early. Definitely not on time either. I only received it that week because I pushed to get it back after 4 weeks of waiting on it. Communication was ..." Read more
"Good, quality work and my truck was completed a few days ahead of schedule. Thank you!"
"The communication is the worst. They broke my windshield and replaced it but didn't tell me anything about ..." Read more
"... great job getting our car repaired and back to us. They kept us informed on a routine basis about the status of the work being performed." Read more
"Excellent service, consistent updates, my car looks brand new. Absolutely would recommend."
"... will delay the work for weeks longer than expected. Communication about long delays was initiated by the customer every time." Read more
"... were fantastic. They exceeded all expectations, and the communication was top notch. What a great team." Read more

My Experience

My Experience

Fantastic job. Everyone was so nice.

My Experience

They did an amazing job and even had my car done early.

Likely to Recommend

Repair Quality

Always get the best results from gerber

Customer Service

Always available to answer questions an follow up regularly

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Overall everything went well it took a little longer than the anticipated but a couple days after having the car I noticed that the passenger door rubbed on the replaced front fender when opening it and I have a visit planned there this afternoon to have them look at it

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

They did an excellent job on my bodywork,

Likely to Recommend

Repair Quality

Repair looks good, good communication. wish they didn’t have to wait for progressive for a whole week. Car would have been finished sooner.

Customer Service

Good

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repair was done quickly as soon as they received the parts. Car looks like new,and everything that was damaged works.

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It was a good experience. I just had a small bumper replacement, but everything went fine.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Would definately recommend to friends and family

Repair Quality

They do an excellent job on repairing our car.

Customer Service

Very friendly and kept us updated on the repairs.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repair looks great. Time I got vehicle back in was phenomenal. Greatly appreciate the customer service and contact throughout the entire repair.

My Experience

Super nice people and super great job on repairs

Likely to Recommend

Repair Quality

Was really happy with the quality of the work done.

Customer Service

Was kept up to date on progress completion.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My truck looked great and all cleaned up great job thank you

My Experience

Overall they did a great job! I recommend them

1 - 20 of 572

Nearby Gerber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Crystal City  |  63019