Sapaugh Auto Body LLC

4.8 (368reviews)
96%
1432 Herculaneum Ind Dr,  Herculaneum,  MO  63048
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Shop AssistantSparkles

In operation 23 years.

Sapaugh Auto Body is a family owned auto repair business. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (368)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs that restore vehicles to like-new condition, with many noting their cars looked brand new upon return. The team receives strong recognition for proactive communication, including daily text and call updates throughout the repair process. Timeliness is a recurring highlight, with numerous vehicles completed ahead of the promised date. Staff friendliness and professionalism are frequently commended. A few customers noted areas for improvement directly in their feedback, including inconsistent text update frequency, wishing a team member would walk them through the completed repairs at pickup, and occasional concerns about interior cleanliness upon vehicle return.
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"Body work and paint is exellent. Driver's side window was replaced but not re-tinted. ..." Read more
"Car looked brand spanking new after repair. The staffs are attentive and professional. The communication ..." Read more
"It was a good experience. My car looked good, it was repaired, cleaned inside and out and finished earlier than expected. Everyone in the ..." Read more
"... Work was performed in the time frame I needed and my car is as good as new" Read more
"... without having to ask. Workmanship was excellent. Completed work ahead of schedule." Read more
"From start to finish I was completely satisfied! Work was performed in the time frame I needed and my car is as good as new"
"I was given different dates and was told that completion was dependent on parts availability."
"Great work! The wash is appreciated and it only took a day!"

My Experience

My Experience

Paint repairs look very good

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for the hard work and beautiful job. I also appreciate the communication throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Kris closer was the reason for the 10

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Everyone was great to work with in the auto body shop! Chase was efficient in preparing the estimate and completing the service. The whole staff was helpful and friendly! My car was repaired quickly and below the estimated amount. Thank you so much to everyone at Sapaugh Auto Body!

My Experience

The receptionist and estimator Chris were both pleasant and competent.

My Experience

My Experience

Quick turn around and everyone was very nice and helpful

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The communication from the team was great. I was provided consistent updates and revisions of the estimate when needed. My car looks great and drives perfectly.

My Experience

I am happy to have my truck back looking just like she did before she was wrecked.

My Experience

My Experience

The people who helped me were very “on top”’of things and kept me informed along the way. My car was finished before the original date and it looks wonderful.

My Experience

Exceptional customer service and the price was fantastic! Highly recommend.

Likely to Recommend

Repair Quality

Customer Service

My Experience

This was a very good experience. Everything went very smoothly, my car was fixed, cleaned up inside and out and ready earlier than expected!

Likely to Recommend

Repair Quality

It was a good experience. My car looked good, it was repaired, cleaned inside and out and finished earlier than expected. Everyone in the office was friendly and helpful, would highly recommend!

Customer Service

Excellent!

Returned Clean

My Experience

Looks great like new every one was really help full thanks too all 10 plus.

Likely to Recommend

love all

Repair Quality

everything went well looks like new

Customer Service

everything went well every one gets a 10 plus

Returned Clean

Likely to Recommend

I will always recommend them.

Repair Quality

The experience was excellent from start to finish. They explained the details of the work to be completed and kept me updated on a daily basis. My work was actually completed a couple of days early. They made the whole process stress free. The quality of work is outstanding. Bonus....they washed my car and cleaned the interior. They even filled my tires with air to the proper PSI!

Customer Service

Chance and Serena were very helpful and knowledgeable.

Returned Clean