Niebling Auto Body

4.9 (943reviews)
98%
4111 Meramec St,  Saint Louis,  MO  63116

Over years of growth and change, Niebling Auto Body has demonstrated that quality, care, and commitment to customer service are what it takes to achieve such a milestone - Over 125 years in the business.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (943)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new or even better than expected upon return. The thoroughness of work, including complimentary interior and exterior detailing, frequently exceeded expectations. Timely communication through regular weekly updates kept customers informed throughout the repair process. Many repairs were completed ahead of schedule, which customers highlighted as a standout experience. A few customers noted areas for improvement, including more proactive communication when deadlines would not be met and clearer explanations when completion dates changed significantly. Overall, the shop enjoys strong loyalty, with many customers expressing they would return and recommend the shop to others.
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"Niebling is top notch, superb Work professional very knowledgeable did an excellent job on my Jeep. I am very pleased had no problems. They ..." Read more
"... timely manner. When we came to pick up our car we were amazed at its appearance. It looked as if we had requested it to be detailed. Our 2008 Solara never looked so good. There should ..." Read more
"I couldnt be happier with the work Niebling Auto did on my car. The staff was friendly, knowledgeable, and provided ..." Read more
"... when my car is returned to me this auto shop does a great job of detailing and cleaning up and presenting your car in the best fashion possible and ready to go. Good quality service and professional ..." Read more
"... Barcelona Red metallic like a red candy apple red. I was amazed at how beautifully the matched the color. They really take pride in their work!" Read more
"Niebling is the only contractor I have dealt with that completes a job when they promise."
"... and provided regular updates throughout the repair. I also received the car faster than expected and she came back so pretty, after receiving a full ..." Read more
"... am dissatisfied with the customer service and the repair took longer than promised. I had to pay for my rental out of pocket because you all missed the deadline and my insurance ..." Read more
"It actually was completed a couple days ahead of schedule"
"It was ready 1.5 weeks before the estimated date."
"... progress and any update updates for the repair work. I was never left in the dark about anything." Read more
"The staff was great! Their frequent communication on the status of my repair was appreciated. They were also knowledgeable about the insurance ..." Read more
"... my Jeep. I am very pleased had no problems. They kept me updated weekly on the process of what was happening and when I say they did an awesome outstanding fantastic ..." Read more
"... accountable to the promised timeframe of repair. They also shouldve communicated better when deadline wouldnt be met. I didnt have a vehicle and had to pay extra for ..." Read more
"Everything went smoothly from start to finish and loved the communication on status of work."

Likely to Recommend

Repair Quality

They restored my car beautifully, and they even cleaned the interior for me. Excellent job!

Customer Service

The office kept me updated with every step of the process, and the car was complete prior to the original deadline.

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Repair Quality

Car repair was completed within two weeks and less time than initially anticipated. The repair looks fine. The car works great. And I really appreciate it that the interior and exterior were also clean when I picked up the car. Thanks for vacuuming.

Customer Service

The receptionist in the estimator were very courteous. They were very knowledgeable and responsive to all my questions. They contacted me with two updates while the car was being repaired.

Returned Clean

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Returned Clean

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Don't call you back when they tell you they're going to

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Returned Clean

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Repair Quality

Did an excellent job car looks great. Very professional, friendly and accommodating staff

Customer Service

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Repair Quality

Stacy was wonderful with updates! Everyone was very helpful. The work done was amazing.

Customer Service

Returned Clean

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Repair Quality

Bumper looked great, nice paint job, excellent job!

Customer Service

Everyone was very nice!

Returned Clean

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Repair Quality

It's my first time getting service from you guys, from reception lady Stacy to the guy Amir they are the best πŸ‘Œ

Customer Service

Best πŸ‘Œ

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Repair Quality

Good service and communication

Customer Service

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Repair Quality

You did a great job and the car was repaired in a quick and timely manner. The detailing ( car wash (inside and out) is fabulous! Do you do detailing on cars without needing repairs?

Customer Service

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Repair Quality

I’m absolutely thrilled with the superior service I received.

Customer Service

Returned Clean

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Repair Quality

Was pleased with my experience, everything was done great and being a body guy myself I'm very pleased.

Customer Service

Real pleased with the those I had contact with.

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Customer Service

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Repair Quality

So far it’s been great!

Customer Service

I appreciated all of the updates

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Repair Quality

I'm really thankful for the entire team! Stacey was amazing, she helped me the entire process! They was quick, professional and friendly! My car looks great! Thank you Guys! I will highly recommend them to anybody..

Customer Service

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Repair Quality

They helped me fix an issue that safelight caused and I was very pleased. I will bring my vehicle back!

Customer Service

Stacy is great!

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First timer. Very pleased. I will always come here and refer to friends

Repair Quality

Great service, communication and work.

Customer Service

Returned Clean