European Paint & Body II

5.0 (664reviews)
100%
1575 Donna Rd,  West Palm Beach,  FL  33409

In operation 32 years, 30 years at this location.

Manufacturer Certified Collision Repair Facility for the following brands . BMW ,MINI ,Audi, Aston Martin, Land Rover, Jaguar, Tesla, McLaren, VW, General Motors ie:, Corvette, Hummer E.V. Cadillac, ALL Aluminum,Cert. E/V Specialist .Hyundai, Genesis,, Kia, Maserati We are A Premier Collision repair facility , Repair all makes and models and light trucks, We except all insurance company claims.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Audi
BMW
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
I-Car
Jaguar
Land Rover
Tesla
Volkswagen

Reviews (664)

My Experience

Very happy thank you !!!

Likely to Recommend

Friendly and timely service.

Repair Quality

Car looks like it just came out of the dealership.

Customer Service

I really appreciated the continual correspondence regarding the updates on the repairs.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thanks to Bill, Anna and others for their promt and quality attention to my repair. It was expertly done, and I am very satisfied with both the work done and the communication from Bill as to the status. Hopefully I'll not need body work in the future, but if I do I will certainly return.

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did excellent work repairing my car. The plus side to this it was super clean when I got it back. It was like driving a brand new car again. They also keep you informed through out the whole experience. I would definitely use them again.

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Repair Quality

Customer Service

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Repair Quality

Battery dead upon vehicle return

Customer Service

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Customer Service

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Repair Quality

Customer Service

Likely to Recommend

I have mixed feelings about recommending this shop as their hours are more like office hours and do not reflect the business (industry) that they are in. As far as the work they delivered, I have to say I was very satisfied. My car looked as if nothing ever happened. At the end of the day, time is money and the longer you keep a car, the more the customer has to pay out of pocket in rental fees based on how long they have to keep a rental. Fortunately, I was smart enough to include rental coverage with my insurance plan, but I would have been very upset if I had to pay out of pocket for 3 weeks of a car rental. Not to mention the additional liabilities your taking on by driving a rental for a longer period of time. Just some feedback to take in when consdiering your customer's point of view or opinion.

Repair Quality

Customer Service

My Experience

Edwin’s work with my Audi was simply the best customer service in the auto industry that I have ever experienced. He was amazingly responsive, knowledgeable, and considerate with my time. Simply the best experience I could have asked for.

Likely to Recommend

Again, Edwin and his team were the best. Their facility was clean and organized. Their telephone contact were extremely professional. Their responsiveness was the best I could imagine.

Repair Quality

Edwin at European exemplified the best customer service a person could ask for. He was extremely responsive and knowledgable. He explained every aspect of the repair experience and answered every question.

Customer Service

See prior response. Edwin at European was simply the best customer service person I have ever worked with in the automotive industry. He was extremely responsive and knowledgable. He kept me informed at every point in the process (even when my car had to be sent to the dealer for certain repairs).

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Customer Service

My Experience

Edwin at European Paint and Body was phenomenal! He kept me up-to-date via text, email, and by phone about my repair. He arranged everything perfect from the drop off of my vehicle to the delivery once it was completed. The front desk representatives had my paperwork ready to sign when I arrived and I was in and out. He was very informative and knowledgeable of what needed to be done to vehicle and it was done in a timely manner. He communicated directly to my insurance company and made the overall experience one of the best I have ever had. I will definitely be recommending European Paint and Body to my friends and colleagues. They have my trust and business for a lifetime!

Likely to Recommend

Definitely recommending European Paint and Body to my family and friends.

Repair Quality

Damaged were fixed perfectly

Customer Service

Edwin was awesome!

My Experience

They did a great job. My car looks like it just left the factory. Not only that but the frequent communications from Edwin kept me informed about the status of the work. They have top notch people.

Likely to Recommend

Repair Quality

Great work and right on schedule

Customer Service

I was frequently kept informed about the status of the work

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Repair Quality

Customer Service

Above and beyond!

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Repair Quality

Customer Service

My Experience

I couldn’t ask for a better experience in regard to not only fantastic customer service but an outstanding repair to our family vehicle. Top quality and world class collision center! Amazing experience from start to finish!!

Likely to Recommend

Repair Quality

Except work....top of their game in customer service

Customer Service

My Experience

Your facility and your people are the most professional, helpfuf, friendly people I have ever worked with. The daily updates by text and calls kept me totally updated. The work you all did on my SUV was the best work I have seen by any paint company. I will bring my vehicles back to you even if not covered by insurance and will recommend your facility to ever I know needs auto work. Thanks

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Repair Quality

Customer Service

My Experience

Edwin kept me informed of how car was to be repaired. He also kept me apprised of repair status. They did an excellent job fixing the damage on my car. I would recommend them.

Likely to Recommend

Will use this shop again.

Repair Quality

Fixed my auto perfect

Customer Service

Edwin kept me informed and explained all repairs.