Excite Collision Westerville

5.0 (289reviews)
100%
5511 WESTERVILLE ROAD,  Westerville,  OH  43081
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Shop AssistantSparkles

In operation 21 years, 3 years at this location.

“At Excite Collision Center and T&C Body Shop we focus on educating our customers, keeping them safe on the road, and being their trusted complete auto repair provider. That's been our family's mission since we opened our doors in 2005 at Excite Auto Repair and Towing and now adding Collision repair to our portfolio, and we have thousands of happy loyal customers who can speak to the quality and integrity of our service. I personally guarantee our work and that you will leave here confident in the value you received for your auto repair dollar.” Dustin Keller, Owner

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (289)

Likely to Recommend

Repair Quality

They took good care of me and my car! Process was super easy!

Customer Service

Seamless service

Returned Clean

Likely to Recommend

Repair Quality

Excite was a saving grace!!!! Everything was extremely well handled, Kevin made sure to always be in contact and commutated with me on all matters when it came to the repairs needed. SERIOUSLY the best I have ever dealt with and will not be using anyone else for future accident repair! I couldn't be happier!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excite Collision did a wonderful job on our Lexus. It looks new. And they called / kept us informed and abreast of the progress, communications with our Insurance company and detailed the vehicle - interior as well as exterior prior to our picking up the car. We couldn't be happier and will use Excite again - and refer them to family and friends. Thank you!

Customer Service

Returned Clean

Likely to Recommend

I've already recommended them to friends and family, I will never take a vehicle anywhere else.

Repair Quality

My car looks better than it did the day I bought it, outstanding work from the Excite team.

Customer Service

Exceptional customer service, Bob helped keep me calm during an incredibly stressful day. Kevin was fantastic about providing updates, working with my insurance company, and ensuring that everything with done right. I was in fantastic hands from start to finish.

Returned Clean

Likely to Recommend

I’ve already started bragging about how well I was treated.

Repair Quality

Great customer service with regular update notifications. The manager Kevin is a pleasure to work with and is very professional.

Customer Service

Top notch company!

Returned Clean

Likely to Recommend

Repair Quality

From the moment I walked into Excite, I knew my car was in good hands. The staff greeted me warmly, setting a friendly and professional tone right from the start. What stood out immediately was their willingness to listen. They took the time to understand my concerns and provided clear, concise explanations about the work that needed to be done, ensuring I was comfortable and informed every step of the way. The customer service was beyond exceptional. They kept me updated on the progress of my car's repairs, demonstrating a level of communication and transparency that is all too rare in the auto repair industry. They answered all my questions with patience and expertise, making what could have been a stressful experience smooth and hassle-free. The quality of work was just as impressive. My car came back looking better than ever, with every detail attended to with the utmost care. It was clear that the team at Excite takes pride in their work, delivering top-notch results that speak to their skill and dedication. But what truly sets Excite apart is their commitment to customer satisfaction. They ensured I was completely satisfied with the repairs before I left, and their follow-up after I picked up my car was a thoughtful touch that reinforced their commitment to excellence. In a world where good customer service can be hard to find, Excite shines as a beacon of how it should be done. I cannot recommend them highly enough to anyone in need of auto body work. Their blend of expertise, professionalism, and genuine care for their customers makes them a standout in the industry.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Likely to Recommend

New car when I got there

Repair Quality

I was so pleased with the work Kevin and his team did. Communication was great with every step of the progress made. When I arrived to pick up my car I was in shock at how good it looked. I drove off in a new car. Great job to Elite Collision 💥

Customer Service

Communication was great

Returned Clean